Acqueon iAssist for Cisco Unified Customer Voice Portal (CVP)
|
Acqueon Technologies Inc. |
Analysis Completed |
6/19/2020 10:39:51 AM |
Acqueon List and Campaign Manager (LCM)
|
Acqueon Technologies Inc. |
Analysis Completed |
6/3/2020 8:37:21 AM |
Adxstudio Portals
|
Adxstudio |
Analysis Completed |
4/16/2019 7:59:18 AM |
Aeonix Contact Center
|
Tadiran Telecom |
Analysis Completed |
11/23/2022 9:47:10 PM |
Algo Client Call Recorder
|
Algo Solutions |
Analysis Completed |
6/22/2019 4:37:30 PM |
Application Visualizer
|
Verint |
Analysis Completed |
11/25/2022 9:06:08 PM |
ASC EVOLUTIONneo
|
ASC Technologies |
Analysis Completed |
10/21/2020 9:20:24 AM |
Avaya Aura Call Center Elite Multi Channel
|
Avaya |
Analysis Completed |
9/17/2020 10:56:54 AM |
Avaya Automatic Call Distribution (ACD)
|
Avaya |
Analysis Completed |
7/1/2019 12:06:49 PM |
Avaya IX Workforce Engagement
|
Avaya |
Analysis Completed |
4/14/2021 10:18:59 PM |
Avaya Navigator
|
Avaya |
Analysis Completed |
6/18/2019 2:30:02 PM |
Avaya Network Reporting
|
Avaya |
Analysis Completed |
6/18/2019 2:28:38 PM |
Avaya Pod Orchestration Suite
|
Avaya |
Analysis Completed |
4/5/2021 5:19:05 PM |
CA Service Catalog (SC)
|
Broadcom |
Analysis Completed |
12/5/2022 5:52:44 PM |
CA Service Desk Manager (SDM)
|
Broadcom |
Analysis Completed |
10/8/2020 1:16:36 PM |
Calabrio One
|
Calabrio, Inc. |
Analysis Completed |
12/22/2022 8:25:59 PM |
CCPulse+
|
Genesys |
Analysis Completed |
12/21/2021 10:14:55 PM |
ChangeGear
|
SunView Software Inc. |
Analysis Completed |
9/14/2022 7:24:13 PM |
Cisco Agent Desktop
|
Cisco Systems, Inc |
Analysis Completed |
10/19/2022 4:51:03 PM |
Cisco Audiotext Manager
|
Citrix |
Analysis Completed |
4/29/2019 2:55:10 PM |
Cisco Computer Telephony Integration Object Server (CTI OS)
|
Cisco Systems, Inc |
Analysis Completed |
1/10/2019 8:16:40 PM |
Cisco Finesse
|
Cisco Systems, Inc |
Analysis Completed |
5/11/2022 6:22:22 PM |
Cisco Supervisor Desktop
|
Cisco Systems, Inc |
Analysis Completed |
6/5/2020 12:37:01 AM |
Cisco Unified Contact Center Enterprise (UCCE)
|
Cisco Systems, Inc |
Analysis Completed |
12/13/2021 5:38:30 PM |
Cisco Unified Contact Center Express (UCCX)
|
Cisco Systems, Inc |
Analysis Completed |
9/1/2022 8:19:24 PM |
Cisco Unified Customer Voice Portal (CVP)
|
Cisco Systems, Inc |
Analysis Completed |
8/5/2022 4:07:05 PM |
Cisco Unified Intelligence Center (CUIC)
|
Cisco Systems, Inc |
Analysis Completed |
3/27/2022 11:52:37 PM |
Contact Center: Enterprise 9
|
Enghouse Interactive |
Analysis Completed |
12/15/2021 3:21:37 PM |
Contact Director
|
Fusion |
Analysis Completed |
7/12/2019 1:42:08 PM |
CxEngage
|
Telstrat |
Analysis Completed |
7/16/2020 11:04:31 AM |
Directory and Resource Administrator (DRA)
|
NetIQ |
Analysis Completed |
5/7/2020 3:41:06 PM |
DiskView
|
Sysinternals LLC |
Analysis Completed |
12/5/2022 5:52:50 PM |
eGain Analytics
|
eGain |
Analysis Completed |
2/19/2021 9:45:52 AM |
Enghouse Interactive: Communication Center (CC)
|
Enghouse Interactive |
Analysis Completed |
4/7/2020 8:22:05 AM |
Enghouse Quality Management Suite
|
Enghouse Interactive |
Analysis Completed |
7/31/2020 11:13:40 AM |
Experience Management
|
Verint |
Analysis Completed |
11/28/2022 2:39:48 AM |
Footprints Service Core
|
BMC Software |
Analysis Completed |
6/8/2020 10:34:17 AM |
Global Navigator (GNAV) Pro
|
NEC |
Analysis Completed |
10/25/2021 11:58:38 PM |
icRoute
|
TTEC |
Analysis Completed |
3/2/2021 8:59:26 PM |
Impact 360 Call Recording
|
Verint |
Analysis Completed |
9/1/2022 8:19:37 PM |
Impact 360 Speech Analytics
|
Verint |
Analysis Completed |
10/25/2022 7:17:58 PM |
Inova LightLink
|
Inova Solutions |
Analysis Completed |
5/26/2020 10:24:37 AM |
JIRA Service Desk
|
Atlassian Software Systems |
Analysis Completed |
6/30/2020 4:04:58 PM |
Microsoft Dynamics 365
|
Microsoft |
Analysis Completed |
4/12/2022 12:57:22 AM |
Multiterm Multiple Virtual Storage (MVS)
|
Software Diversified Services (SDS) |
Analysis Completed |
8/14/2020 2:18:35 PM |
NEC SV8500 PCPro
|
NEC |
Analysis Completed |
6/25/2021 8:24:08 PM |
NEC SV9500 PCPro
|
NEC |
Analysis Completed |
6/4/2021 3:18:45 AM |
NICE Advanced Interaction Recorder (AIR)
|
NICE Systems |
Analysis Completed |
11/25/2021 1:21:10 AM |
NICE Engage Platform
|
NICE Systems |
Analysis Completed |
6/5/2020 12:36:56 AM |
NICE Interaction Analytics
|
NICE Systems |
Analysis Completed |
11/18/2021 7:24:32 PM |
NICE Quality Central
|
NICE Systems |
Analysis Completed |
1/25/2022 12:46:15 AM |
NICE Workforce Management (WFM)
|
NICE Systems |
Analysis Completed |
3/26/2021 10:14:20 AM |
OpenScape Contact Center Enterprise
|
Unify |
Analysis Completed |
3/16/2021 3:37:43 PM |
OpenScape Xpressions
|
Unify |
Analysis Completed |
7/28/2022 4:04:03 PM |
Orchestrator Integration Pack for Computer Associates (CA) Service Desk
|
Kelverion |
Analysis Completed |
10/8/2020 1:16:33 PM |
Orchestrator Integration Pack for ServiceNow
|
Kelverion |
Analysis Completed |
12/12/2022 4:50:56 PM |
Poly Lens Desktop App
|
Poly |
Analysis Completed |
7/19/2022 12:49:26 PM |
PsTools
|
Sysinternals LLC |
Analysis Completed |
12/8/2021 2:33:26 AM |
Q-Flow
|
ACF |
Analysis Completed |
11/25/2021 1:21:10 AM |
Quality Unit LiveAgent
|
Quality Unit |
Analysis Completed |
6/16/2020 7:59:41 AM |
Remedy
|
BMC Software |
Analysis Completed |
10/20/2022 3:34:17 PM |
Request Tracker (RT)
|
Best Practical |
Analysis Completed |
3/15/2019 4:51:17 PM |
Request Tracker for Incident Response (RTIR)
|
Best Practical |
Analysis Completed |
3/12/2019 7:53:16 PM |
Shellrunas
|
Microsoft |
Analysis Completed |
8/15/2022 2:35:27 AM |
Siebel Customer Relationship Management (CRM)
|
Oracle |
Analysis Completed |
4/12/2022 5:38:12 PM |
SolarWinds Web Help Desk (WHD)
|
SolarWinds |
Analysis Completed |
5/24/2022 5:18:47 PM |
SV8300 PCPro Suite
|
NEC |
Analysis Completed |
7/23/2020 10:35:45 AM |
SV9300 PCPro Suite
|
NEC |
Analysis Completed |
3/27/2022 11:52:38 PM |
Track-It
|
BMC Software |
Analysis Completed |
7/9/2019 3:10:26 PM |
Unified Service Desk
|
Microsoft |
Analysis Completed |
12/6/2022 2:46:52 AM |
VPI CAPTURE
|
VPI |
Analysis Completed |
12/21/2021 10:14:56 PM |
Web-based Automatic Call Distribution (WebACD)
|
Cisco Systems, Inc |
Analysis Completed |
7/29/2019 7:24:23 AM |
WonderDesk Structured Query Language (SQL)
|
Web Wonderland, Inc |
Analysis Completed |
5/6/2019 8:34:39 AM |
Xtraction
|
Ivanti |
Analysis Completed |
8/5/2020 4:37:03 PM |
Total = 74 |
Indicates a technology
|
Indicates a standard or specification |
Indicates a list of standards or technologies |
Indicates the entry is associated with a locked category |