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VA Technical Reference Model v 24.4

CareEnhance Review Manager Enterprise (CERMe)
CareEnhance Review Manager Enterprise (CERMe) Technology

General InformationGeneral Information help

Technologies must be operated and maintained in accordance with Federal and Department security and privacy policies and guidelines. More information on the proper use of the TRM can be found on the TRM Proper Use Tab/Section.

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Description: CareEnhance Review Manager Enterprise (CERMe) is software that automates the clinical decision review process by supplying browser-based access to criteria for clinical decision support. The technology provides specific clinical criteria that can be applied to patient symptoms to determine the appropriate level of patient care and/or the appropriate treatment procedure(s). CERMe allows two-level reviews of criteria. If the clinical criteria in the primary review for level of care and/or treatment are not met, a second-level review by a physician is automatically initiated. Additionally, the technology provides for data retrieval and aggregated reporting of patient care reviews.

This technology has two deployment options; locally installed or McKesson hosted. This technology can also be used as a standalone solution or, when locally installed, it can be integrated with other applications, such as McKesson VITAL Care Management solutions or other care management workflow applications. The scope of this entry only covers technologies installed within VA`s firewall.

This technology utilizes Jetty, Microsoft Structured Query Language (SQL) Server, Hyper SQL Server, and Oracle Database to store data.

Please note that there is no specific product page for this technology and thus the vendor blog page is used in its place.
Technology/Standard Usage Requirements: Users must ensure their use of this technology/standard is consistent with VA policies and standards, including, but not limited to, VA Handbooks 6102 and 6500; VA Directives 6004, 6513, and 6517; and National Institute of Standards and Technology (NIST) standards, including Federal Information Processing Standards (FIPS). Users must ensure sensitive data is properly protected in compliance with all VA regulations. Prior to use of this technology, users should check with their supervisor, Information Security Officer (ISO), Facility Chief Information Officer (CIO), or local Office of Information and Technology (OI&T) representative to ensure that all actions are consistent with current VA policies and procedures prior to implementation.
Section 508 Information: This technology has not been assessed by the Section 508 Office. The Implementer of this technology has the responsibility to ensure the version deployed is 508-compliant. Section 508 compliance may be reviewed by the Section 508 Office and appropriate remedial action required if necessary. For additional information or assistance regarding Section 508, please contact the Section 508 Office at
Decision: View Decisions

Decision Source: TRM Mgmt Group
Decision Process: One-VA TRM v23.8
Decision Date: 08/04/2023 at 00:45:57 UTC
Aliases: Care Enhance, Review Manager
Introduced By: TRM Request
Vendor Name: McKesson
- The information contained on this page is accurate as of the Decision Date (08/04/2023 at 00:45:57 UTC).