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VA Technical Reference Model v 24.4

Provider Nurse Call System
Provider Nurse Call System Technology

General InformationGeneral Information help

Technologies must be operated and maintained in accordance with Federal and Department security and privacy policies and guidelines. More information on the proper use of the TRM can be found on the TRM Proper Use Tab/Section.

Website: Go to site
Description: Provider Nurse Call System is an Internet Protocol (IP) communication solution. This software utilizes Voice over Internet Protocol (VoIP) technology, Session Initiation Protocol (SIP) wireless phone integration, and pocket pager integration. Additionally, Provider 790 Nurse Call System provides real-time staff locating, automated rounding, and workflow alerting. This software can be accessed through a browser and is hosted on-premises.

This technology is available in two editions, Provider 700 and Provider 790. This entry covers both editions.

Note: This evaluation covers only the software associated with the hardware, and not the hardware itself.

This technology can use Microsoft Structured Query Language (SQL) Server database to store data.

This entry covers the Desktop Edition of this technology and not any mobile versions. Please note that the implementation of mobile technology applications that operate on Mobile Operating Systems must be reviewed and approved by the Mobile Technology and Endpoint Security Engineering Team:
Technology/Standard Usage Requirements: Users must ensure their use of this technology/standard is consistent with VA policies and standards, including, but not limited to, VA Handbooks 6102 and 6500; VA Directives 6004, 6513, and 6517; and National Institute of Standards and Technology (NIST) standards, including Federal Information Processing Standards (FIPS). Users must ensure sensitive data is properly protected in compliance with all VA regulations. Prior to use of this technology, users should check with their supervisor, Information Security Officer (ISO), Facility Chief Information Officer (CIO), or local Office of Information and Technology (OI&T) representative to ensure that all actions are consistent with current VA policies and procedures prior to implementation.
Section 508 Information: This technology has not been assessed by the Section 508 Office. The Implementer of this technology has the responsibility to ensure the version deployed is 508-compliant. Section 508 compliance may be reviewed by the Section 508 Office and appropriate remedial action required if necessary. For additional information or assistance regarding Section 508, please contact the Section 508 Office at
Decision: View Decisions

Decision Source: TRM Mgmt Group
Decision Process: One-VA TRM v23.11
Decision Date: 11/07/2023 at 17:12:43 UTC
Aliases: Provider 790; Provider 700
Introduced By: TRM Request
Vendor Name: Jeron Electronic Systems, Inc
- The information contained on this page is accurate as of the Decision Date (11/07/2023 at 17:12:43 UTC).