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VA Technical Reference Model v 24.4

AvaSure Telesitter
AvaSure Telesitter Technology

General InformationGeneral Information help

Technologies must be operated and maintained in accordance with Federal and Department security and privacy policies and guidelines. More information on the proper use of the TRM can be found on the TRM Proper Use Tab/Section.

Website: Go to site
Description: The AvaSys TeleSitter System is a remote patient observation system that enables audio and visual monitoring of patients at risk for falling. Healthcare providers can monitor patients from a centralized workstation using one-way video and two-way audio from the patient room using movable/portable or permanent AvaSys room unit hardware. Generally, patients are candidates for telesitting if they have dementia or a history of falls and medical safety restraints, are a risk of running away, are being taken off drugs or alcohol, are on a ventilator, or are potentially aggressive or violent.

Note: The Vendor company AvaSure has rebranded their technology tool to AvaSure TeleSitter. After the rebranding the version numbers changed to a different format

This application uses a built-in MongoDB database to store data created by the client application via the patient notes or the admission wizards. This database resides on the AvaSure server and not on the VA network. All data are encrypted with symmetric Advanced Encryption Standard (AES) 256-bit unit. Domain users will authenticate via a thick client monitoring application or Hypertext Markup Language 5 (HTML5) webserver using Hospital Active Directory (AD) and Global Domain Security groups. The data export application is in Comma-Separated Values (CSV) format.

There is no specific webpage for this technology, thus the vendor`s website is used in its place.
Technology/Standard Usage Requirements: Users must ensure their use of this technology/standard is consistent with VA policies and standards, including, but not limited to, VA Handbooks 6102 and 6500; VA Directives 6004, 6513, and 6517; and National Institute of Standards and Technology (NIST) standards, including Federal Information Processing Standards (FIPS). Users must ensure sensitive data is properly protected in compliance with all VA regulations. Prior to use of this technology, users should check with their supervisor, Information Security Officer (ISO), Facility Chief Information Officer (CIO), or local Office of Information and Technology (OI&T) representative to ensure that all actions are consistent with current VA policies and procedures prior to implementation.
Section 508 Information: This technology has not been assessed by the Section 508 Office. The Implementer of this technology has the responsibility to ensure the version deployed is 508-compliant. Section 508 compliance may be reviewed by the Section 508 Office and appropriate remedial action required if necessary. For additional information or assistance regarding Section 508, please contact the Section 508 Office at
Decision: View Decisions

Decision Source: TRM Mgmt Group
Decision Process: One-VA TRM v22.3
Decision Date: 03/10/2022 at 19:41:15 UTC
Aliases: AvaSys
Introduced By: TRM Request
Vendor Name: AvaSure, LLC
- The information contained on this page is accurate as of the Decision Date (03/10/2022 at 19:41:15 UTC).