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VA Technical Reference Model v 24.4

CenTrak Hand Hygiene Compliance
CenTrak Hand Hygiene Compliance Technology

General InformationGeneral Information help

Technologies must be operated and maintained in accordance with Federal and Department security and privacy policies and guidelines. More information on the proper use of the TRM can be found on the TRM Proper Use Tab/Section.

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Description: The CenTrak Hand Hygiene Compliance software utilizes real-time tag/badge Radio-Frequency Identification (RFID) location tracking and hand wash dispenser monitoring data to provide automated hand hygiene measurement and reporting. This technology runs in combination with CenTrak Connect Core.

This technology stores staff and badge ID association on a Microsoft Structured Query Language (SQL) Server database within the VA network. All staff movements and interactions with dispensers are logged in the SQL Server database for purposes of compliance calculations. The CenTrak Real-Time Location System (RTLS) Server sends Tag and Monitor ID interaction via User Datagram Protocol (UDP) to the Hand Hygiene application server; subsequently, the Hand Hygiene application server sends data to the SQL database for storage.
Technology/Standard Usage Requirements: Users must ensure their use of this technology/standard is consistent with VA policies and standards, including, but not limited to, VA Handbooks 6102 and 6500; VA Directives 6004, 6513, and 6517; and National Institute of Standards and Technology (NIST) standards, including Federal Information Processing Standards (FIPS). Users must ensure sensitive data is properly protected in compliance with all VA regulations. Prior to use of this technology, users should check with their supervisor, Information Security Officer (ISO), Facility Chief Information Officer (CIO), or local Office of Information and Technology (OI&T) representative to ensure that all actions are consistent with current VA policies and procedures prior to implementation.
Section 508 Information: This technology has not been assessed by the Section 508 Office. The Implementer of this technology has the responsibility to ensure the version deployed is 508-compliant. Section 508 compliance may be reviewed by the Section 508 Office and appropriate remedial action required if necessary. For additional information or assistance regarding Section 508, please contact the Section 508 Office at
Decision: View Decisions

Decision Source: TRM Mgmt Group
Decision Process: One-VA TRM v22.2
Decision Date: 02/24/2022 at 18:27:47 UTC
Introduced By: TRM Request
Vendor Name: CenTrak
- The information contained on this page is accurate as of the Decision Date (02/24/2022 at 18:27:47 UTC).