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VA Technical Reference Model v 20.9

Quality Center
Quality Center Technology

General InformationGeneral Information help

Technologies must be operated and maintained in accordance with Federal and Department security and privacy policies and guidelines. More information on the proper use of the TRM can be found on the TRM Proper Use Tab/Section.

Website: Go to site
Description: Quality Center is a web-based quality management platform that can be used for information technology (IT) projects to manage application quality across the entire application lifecycle. The technology provides requirements management, release and cycle management, test management, defect management, and reporting from a single platform. This software can be deployed via Software as a Service (SaaS) or on premise.

Microsoft Windows uses a Microsoft Structured Query Language (SQL) Server database to store data collected by this software, while Red Hat Enterprise Linux uses an Oracle Database.

There are multiple editions available for this technology: Enterprise, Express, and Community. The Express Edition is limited to twenty named or concurrent users. The Community Edition is free and is limited to five named users. This entry covers each of these editions.

Please note the vendor has changed. Quality Center is now offered by Micro Focus, who acquired the HP Software Division of Hewlett Packard Enterprise in September of 2017.

The TRM decisions in this entry only apply to technologies and versions owned, operated, managed, patched, and version-controlled by VA. This includes technologies deployed as software installations on VMs within VA-controlled cloud environments (e.g. VA Enterprise Cloud (VAEC)). Cloud services provided by the VAEC, which are listed in the VAEC Service Catalog, and those controlled and managed by an external Cloud Service Provider (i.e. SaaS) are not in the purview of the TRM. For more information on the use of cloud services and cloud-based products within VA, including VA private clouds, please see the Enterprise Cloud Solutions Office (ECSO) Portal at: https://dvagov.sharepoint.com/sites/OITEPMOECSO
Technology/Standard Usage Requirements: Users must ensure their use of this technology/standard is consistent with VA policies and standards, including, but not limited to, VA Handbooks 6102 and 6500; VA Directives 6004, 6513, and 6517; and National Institute of Standards and Technology (NIST) standards, including Federal Information Processing Standards (FIPS). Users must ensure sensitive data is properly protected in compliance with all VA regulations. Prior to use of this technology, users should check with their supervisor, Information Security Officer (ISO), Facility Chief Information Officer (CIO), or local Office of Information and Technology (OI&T) representative to ensure that all actions are consistent with current VA policies and procedures prior to implementation.
Section 508 Information: This technology has not been assessed by the Section 508 Office. The Implementer of this technology has the responsibility to ensure the version deployed is 508-compliant. Section 508 compliance may be reviewed by the Section 508 Office and appropriate remedial action required if necessary. For additional information or assistance regarding Section 508, please contact the Section 508 Office at Section508@va.gov.
Decision: View Decisions

Decision Source: TRM Mgmt Group
Decision Process: One-VA TRM v20.7
Decision Date: 07/28/2020
Aliases: Mercury Test Director, ALM
Introduced By: Enterprise Program Management Office (EPMO) TRM Team
Vendor Name: Micro Focus
- The information contained on this page is accurate as of the Decision Date (07/28/2020).