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VA Technical Reference Model v 24.4

MyAvatar Technology

General InformationGeneral Information help

Technologies must be operated and maintained in accordance with Federal and Department security and privacy policies and guidelines. More information on the proper use of the TRM can be found on the TRM Proper Use Tab/Section.

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Description: MyAvatar is an American Recovery & Reinvestment Act (ARRA)-certified electronic health record (EHR) specifically for the behavioral health industry. This technology can be used in both inpatient and outpatient settings. This comprehensive electronic medical records (EMR) and practice management (PM) technology can be used in behavioral health environments like substance abuse clinics, psychiatric clinics, community mental healthcare clinics, methadone clinics, managed care organizations, and state mental health institutions. This technology integrates with the Veterans Health Information Systems and Technology Architecture (VistA) and the Computerized Patient Record System (CPRS).

MyAvatar utilizes a Cache database to store data.
Technology/Standard Usage Requirements: Users must ensure their use of this technology/standard is consistent with VA policies and standards, including, but not limited to, VA Handbooks 6102 and 6500; VA Directives 6004, 6513, and 6517; and National Institute of Standards and Technology (NIST) standards, including Federal Information Processing Standards (FIPS). Users must ensure sensitive data is properly protected in compliance with all VA regulations. Prior to use of this technology, users should check with their supervisor, Information Security Officer (ISO), Facility Chief Information Officer (CIO), or local Office of Information and Technology (OI&T) representative to ensure that all actions are consistent with current VA policies and procedures prior to implementation.
Section 508 Information: This technology has not been assessed by the Section 508 Office. The Implementer of this technology has the responsibility to ensure the version deployed is 508-compliant. Section 508 compliance may be reviewed by the Section 508 Office and appropriate remedial action required if necessary. For additional information or assistance regarding Section 508, please contact the Section 508 Office at
Decision: View Decisions

Decision Source: TRM Mgmt Group
Decision Process: One-VA TRM v24.3
Decision Date: 03/11/2024 at 14:14:35 UTC
Introduced By: TRM Request
Vendor Name: Netsmart
- The information contained on this page is accurate as of the Decision Date (03/11/2024 at 14:14:35 UTC).