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VA Technical Reference Model v 24.4

VersaTrak Technology

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Technologies must be operated and maintained in accordance with Federal and Department security and privacy policies and guidelines. More information on the proper use of the TRM can be found on the TRM Proper Use Tab/Section.

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Description: VersaTrak is a browser-based, remote wireless monitoring system that allows users to simultaneously monitor multiple critical devices for measurements such as temperature, humidity, and pressure. Each department has the capability to set up notification methods, temperature ranges, and other functions, separately from other departments.

VersaTrak is a web-based application that operates within VA`s own server infrastructure (hosted on VA premises). One application server can support multiple locations (multiple VA Community-Based Outpatient Clinics (CBOCs)). Additionally, the vendor offers cloud-based hosting of the application, stored within Amazon Web Services (AWS).

This technology stores data in a Microsoft Structured Query Language (SQL) Server database (either co-resident on the application server or managed on a separate server). This information contains temperature sensor data and alarm records. The VersaTrak system can utilize either Active Directory-based user account authentication or in-application user account authentication (all passwords are stored using one-way encryption). Access audit logs are also maintained in the SQL Server database.

The TRM decisions in this entry only apply to technologies and versions owned, operated, managed, patched, and version-controlled by VA. This includes technologies deployed as software installations on VMs within VA-controlled cloud environments (e.g. VA Enterprise Cloud (VAEC)). Cloud services provided by the VAEC, which are listed in the VAEC Service Catalog, and those controlled and managed by an external Cloud Service Provider (i.e. SaaS) are not in the purview of the TRM. For more information on the use of cloud services and cloud-based products within VA, including VA private clouds, please see the Enterprise Cloud Solutions Office (ECSO) Portal at:
Technology/Standard Usage Requirements: Users must ensure their use of this technology/standard is consistent with VA policies and standards, including, but not limited to, VA Handbooks 6102 and 6500; VA Directives 6004, 6513, and 6517; and National Institute of Standards and Technology (NIST) standards, including Federal Information Processing Standards (FIPS). Users must ensure sensitive data is properly protected in compliance with all VA regulations. Prior to use of this technology, users should check with their supervisor, Information Security Officer (ISO), Facility Chief Information Officer (CIO), or local Office of Information and Technology (OI&T) representative to ensure that all actions are consistent with current VA policies and procedures prior to implementation.
Section 508 Information: This technology has not been assessed by the Section 508 Office. The Implementer of this technology has the responsibility to ensure the version deployed is 508-compliant. Section 508 compliance may be reviewed by the Section 508 Office and appropriate remedial action required if necessary. For additional information or assistance regarding Section 508, please contact the Section 508 Office at
Decision: View Decisions

Decision Source: TRM Mgmt Group
Decision Process: One-VA TRM v24.3
Decision Date: 03/27/2024 at 02:56:36 UTC
Introduced By: TRM Request
Vendor Name: Veracity Group Inc.
- The information contained on this page is accurate as of the Decision Date (03/27/2024 at 02:56:36 UTC).