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VA Technical Reference Model v 21.8

CareLink Pro
CareLink Pro Technology

General InformationGeneral Information help

Technologies must be operated and maintained in accordance with Federal and Department security and privacy policies and guidelines. More information on the proper use of the TRM can be found on the TRM Proper Use Tab/Section.

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Description: CareLink Pro is a web-based diabetes therapy management system. CareLink Pro allows users to acquire, store, and report patient treatment and diagnostic data. Used in conjunction with Medtronic devices, this technology can be utilized to access pump, meter, and sensor-based glucose data. This system consists of an application that allows clinicians to manage patients and generate reports, and a client uploader that lets the user upload device data into the system. Data is transferred from glucose meter devices via Universal Serial Bus (USB) cable.

This technology stores data in an Oracle database. Data flows from the patient`s insulin pump to the CareLink system servers via a CareLink application, and after processing, portable document format (PDF) reports are returned back to the CareLink web application. The system does not store any information locally and all information is stored in the Medtronic Secure Cloud.

The TRM decisions in this entry only apply to technologies and versions owned, operated, managed, patched, and version-controlled by VA. This includes technologies deployed as software on VMs within VA-controlled cloud environments (e.g. VA Enterprise Cloud (VAEC)). Cloud services provided by the VAEC and those controlled and managed by an external Cloud Service Provider (i.e. SaaS) are not in the purview of the TRM. For more information on the use of cloud services and cloud-based products within VA, including VA private clouds, please see the Enterprise Cloud Solutions Office (ECSO) Portal at: https://vaww.portal.va.gov/sites/ECS/SitePages/Home.aspx.
Technology/Standard Usage Requirements: Users must ensure their use of this technology/standard is consistent with VA policies and standards, including, but not limited to, VA Handbooks 6102 and 6500; VA Directives 6004, 6513, and 6517; and National Institute of Standards and Technology (NIST) standards, including Federal Information Processing Standards (FIPS). Users must ensure sensitive data is properly protected in compliance with all VA regulations. Prior to use of this technology, users should check with their supervisor, Information Security Officer (ISO), Facility Chief Information Officer (CIO), or local Office of Information and Technology (OI&T) representative to ensure that all actions are consistent with current VA policies and procedures prior to implementation.
Section 508 Information: This technology has not been assessed by the Section 508 Office. The Implementer of this technology has the responsibility to ensure the version deployed is 508-compliant. Section 508 compliance may be reviewed by the Section 508 Office and appropriate remedial action required if necessary. For additional information or assistance regarding Section 508, please contact the Section 508 Office at Section508@va.gov.
Decision: View Decisions

Decision Source: TRM Mgmt Group
Decision Process: One-VA TRM v19.9
Decision Date: 09/10/2019
Aliases: Medtronic CareLink Pro
Introduced By: SCCM
Vendor Name: Medtronic MiniMed
- The information contained on this page is accurate as of the Decision Date (09/10/2019).