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VA Technical Reference Model v 24.4

DX NetOps Performance Management
DX NetOps Performance Management Technology

General InformationGeneral Information help

Technologies must be operated and maintained in accordance with Federal and Department security and privacy policies and guidelines. More information on the proper use of the TRM can be found on the TRM Proper Use Tab/Section.

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Description: DX NetOps Performance Management monitors, stores, analyzes, and displays information for assuring service quality across large, complex, multi-technology, multi-vendor network infrastructure. This module provides systems monitoring for fault and performance management of physical systems and applications for Windows, UNIX and Linux platforms.

This Infrastructure Manager (IM) module detects and forwards system and application faults to Simple Network Management Protocol (SNMP) based managers on multiple platforms and across several technologies. In conjunction with IM, this module allows centralized monitoring of systems, networks, databases, and applications across physical environments to provide status, performance, availability, and configuration information. Product can monitor any Unicode Transformation Format 8 (UTF-8) encoded system or application log file by searching for strings specified as regular expressions including Windows event logs. Product can also monitor any single process or system service and is capable of operating in Federal Information Processing Standards (FIPS 140-2) mode.

DX NetOps Performance Management is the new name for CA Systems Performance for Infrastructure Managers (SPIM). Broadcom purchased this technology from CA Technologies. With Broadcom`s DX NetOps 21.2, users can now apply business hours filters to data in any views, dashboards, or context pages to enable pinpoint focus on a specific time period for network performance triage.

The TRM decisions in this entry only apply to technologies and versions owned, operated, managed, patched, and version-controlled by VA. This includes technologies deployed as software installations on VMs within VA-controlled cloud environments (e.g., VA Enterprise Cloud (VAEC)). Cloud services provided by the VAEC, which are listed in the VAEC Service Catalog, and those controlled and managed by an external Cloud Service Provider (i.e., SaaS) are not in the purview of the TRM. For more information on the use of cloud services and cloud-based products within VA, including VA private clouds, please see the Enterprise Cloud Solutions Office (ECSO) Portal at:
Technology/Standard Usage Requirements: Users must ensure their use of this technology/standard is consistent with VA policies and standards, including, but not limited to, VA Handbooks 6102 and 6500; VA Directives 6004, 6513, and 6517; and National Institute of Standards and Technology (NIST) standards, including Federal Information Processing Standards (FIPS). Users must ensure sensitive data is properly protected in compliance with all VA regulations. Prior to use of this technology, users should check with their supervisor, Information Security Officer (ISO), Facility Chief Information Officer (CIO), or local Office of Information and Technology (OI&T) representative to ensure that all actions are consistent with current VA policies and procedures prior to implementation.
Section 508 Information: This technology has not been assessed by the Section 508 Office. The Implementer of this technology has the responsibility to ensure the version deployed is 508-compliant. Section 508 compliance may be reviewed by the Section 508 Office and appropriate remedial action required if necessary. For additional information or assistance regarding Section 508, please contact the Section 508 Office at
Decision: View Decisions

Decision Source: TRM Mgmt Group
Decision Process: One-VA TRM v24.4
Decision Date: 04/19/2024 at 03:49:27 UTC
Aliases: DX NetOps, CA Systems Performance for Infrastructure Managers (SPIM)
Introduced By: SCCM
Vendor Name: Broadcom
- The information contained on this page is accurate as of the Decision Date (04/19/2024 at 03:49:27 UTC).