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VA Technical Reference Model v 24.4

DSS Order Tracking Manager (OTM) Pharmacy
DSS Order Tracking Manager (OTM) Pharmacy Technology

General InformationGeneral Information help

Technologies must be operated and maintained in accordance with Federal and Department security and privacy policies and guidelines. More information on the proper use of the TRM can be found on the TRM Proper Use Tab/Section.

Website: Go to site
Description: DSS Order Tracking Manager (OTM) Pharmacy is a web-based, Veterans Health Information Systems and Technology Architecture (VistA)-integrated solution that streamlines workflows and allows users to manage pending inpatient and outpatient orders and consults. The application includes a customizable dashboard view of VistA Orders and Consults for Ward and Pharmacy staff, displays upcoming appointments to help determine workload, and allows administrators the ability to enter and assign tasks to User Roles, Specific Users, or Clinic Location. Staff members can track and complete the tasks from within OTM. Filtering functions allow a quick way to address stat orders, inpatient, outpatient, or overdue orders, as well as filtering by location. Additionally, this product is being introduced into the Hawaii Health Care System (HCS) by the Veterans Health Administration (VHA) and has the potential to expand its usage within VHA.

DSS OTM uses a graphical user interface (GUI) application directly connected to VistA providing real-time information. Users connect to VistA through OTM by using personal identity verification (PIV) Authentication or Access/Verify codes. This technology`s web application server can be installed on a physical or virtualized server within the VA network.

Data is accessed and stored in VistA within the VA network.

Please Note: Per vendor, this product does not have a dedicated website.
Technology/Standard Usage Requirements: Users must ensure their use of this technology/standard is consistent with VA policies and standards, including, but not limited to, VA Handbooks 6102 and 6500; VA Directives 6004, 6513, and 6517; and National Institute of Standards and Technology (NIST) standards, including Federal Information Processing Standards (FIPS). Users must ensure sensitive data is properly protected in compliance with all VA regulations. Prior to use of this technology, users should check with their supervisor, Information Security Officer (ISO), Facility Chief Information Officer (CIO), or local Office of Information and Technology (OI&T) representative to ensure that all actions are consistent with current VA policies and procedures prior to implementation.
Section 508 Information: This technology has not been assessed by the Section 508 Office. The Implementer of this technology has the responsibility to ensure the version deployed is 508-compliant. Section 508 compliance may be reviewed by the Section 508 Office and appropriate remedial action required if necessary. For additional information or assistance regarding Section 508, please contact the Section 508 Office at
Decision: View Decisions

Decision Source: TRM Mgmt Group
Decision Process: One-VA TRM v23.12
Decision Date: 12/13/2023 at 14:52:01 UTC
Introduced By: TRM Request
Vendor Name: Document Storage Systems, Inc (DSS)
- The information contained on this page is accurate as of the Decision Date (12/13/2023 at 14:52:01 UTC).