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VA Technical Reference Model v 24.4

ScriptPro (SP) Central Workflow System
ScriptPro (SP) Central Workflow System Technology

General InformationGeneral Information help

Technologies must be operated and maintained in accordance with Federal and Department security and privacy policies and guidelines. More information on the proper use of the TRM can be found on the TRM Proper Use Tab/Section.

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Description: The SP Central Workflow System incorporates robotics and workflow within a unified architecture. This technology maintains an electronic record of the chain of responsibility that includes the person who filled the prescription, the person who verified the prescription, and the person who physically transferred the drug to the patient. All prescriptions, whether filled manually or robotically, are dispensed with the correct medication by requiring a scan of the barcode on the manufacturer package to positively identify it before it is introduced into the filling process or displaying electronic images of the required drug for comparison during filling, verification, and dispensing. Additionally, this technology can handle exceptions, partial fills, and doctor authorizations.

Data is stored on the SP Central Server which implements a Microsoft Structured Query Language (SQL) Server database.
Technology/Standard Usage Requirements: Users must ensure their use of this technology/standard is consistent with VA policies and standards, including, but not limited to, VA Handbooks 6102 and 6500; VA Directives 6004, 6513, and 6517; and National Institute of Standards and Technology (NIST) standards, including Federal Information Processing Standards (FIPS). Users must ensure sensitive data is properly protected in compliance with all VA regulations. Prior to use of this technology, users should check with their supervisor, Information Security Officer (ISO), Facility Chief Information Officer (CIO), or local Office of Information and Technology (OI&T) representative to ensure that all actions are consistent with current VA policies and procedures prior to implementation.
Section 508 Information: This technology has not been assessed by the Section 508 Office. The Implementer of this technology has the responsibility to ensure the version deployed is 508-compliant. Section 508 compliance may be reviewed by the Section 508 Office and appropriate remedial action required if necessary. For additional information or assistance regarding Section 508, please contact the Section 508 Office at
Decision: View Decisions

Decision Source: TRM Mgmt Group
Decision Process: One-VA TRM v22.7
Decision Date: 07/06/2022 at 17:20:22 UTC
Introduced By: TRM Request
Vendor Name: ScriptPro LLC
- The information contained on this page is accurate as of the Decision Date (07/06/2022 at 17:20:22 UTC).