of Veterans Affairs
After OIT successfully ramped up IT systems to accommodate thousands of personnel working from home due to the coronavirus pandemic, workers at a regional VBA office shared their appreciation.
Results from April Customer Satisfaction Survey show improvements in IT service across the board
Raising the Bar to Improve the Customer Experience
Celebrate International Women’s Day and Women’s History Month by learning more about OIT’s own women leaders.
Veterans must authorize access to their information using one of three VA-approved authentication methods to enjoy new VA capabilities
VEText is an easy-to-use SMS appointment reminder service deployed by VA nationwide.
OIT employee’s dedicated efforts send a Veteran’s VA experience soaring to new heights.
OIT is reducing the time Veterans spend submitting applications, increasing transparency, and shortening the time it takes to receive a decision from VA by launching and enhancing application programming interfaces (APIs).
Even though many Veterans may never think about the VA network, its viability and modernization are essential to VA’s ability to serve Veterans today and in the future.
Record number of Veterans choose multi-factor authentication to secure their VA.gov login experience
The Benefits Intake API allows third-party organizations, such as Veteran Service Organizations (VSOs), to electronically and securely submit Veteran claims documents directly to VA.
Lighthouse aims to create a single front door for VA’s Application Programming Interfaces so that the Department can better meet the needs of Veterans and their families.
By working across VA organizational boundaries, we created the new VA.gov website as a visible shift from a process-focused organization to a user-focused one.
Page last updated on December 31, 2019
If you are a Veteran in crisis
or concerned about one,
with our caring, qualified responders for confidential help. Many of
them are Veterans themselves.
Get more resources at VeteransCrisisLine.net.