How VEText Got a Glow Up

Among the wide array of mobile applications and other digital on-demand tools that have emerged from Department of Veterans Affairs’ Office of Information and Technology in recent years, VEText now stands apart.

Do You Know What VA’s IT Team Does that Benefits You?

News | June 3, 2021

Do you know how this VA office works behind the scenes and why it’s really important to you and the Veteran community?
VA Enhances Veterans Legacy Memorial for Family and Friends

News | May 28, 2021

Leading up to Memorial Day, the National Cemetery Administration is highlighting recent enhancements to the nation’s first virtual platform for paying tribute to deceased Veterans at VA national cemeteries.
Serving Veterans in the Time of COVID-19: IT Tools to the Rescue

News | May 28, 2021

VA launches a series of solutions-oriented digital tools to continue to meet Veteran’s needs during COVID-19.

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In Case You Missed It

The Importance of Diversity in Thought and OIT Partnerships

As part of OIT’s Icons blog series, we interviewed our dedicated and talented team members Dr. Kaeli Yuen and Dr. Wanmei Ou in honor of AAPI Heritage Month.
- News
- May 27, 2021
VA’s Commitment to Ethics Safeguards Veterans’ Data, Including Mobile Apps

To securely safeguard access to and use of Veterans’ data, the Office of Information and Technology requires VA staff and business partners build digital tools guided by VA’s Ethics Framework.
- News
- May 12, 2021
Enterprise Service Desk Gets High Marks for Exceptional Customer Service

ESD’s customer satisfaction scores throughout the pandemic climbed to their highest levels thanks to ESD’s culture of empathy and rigorous improvement.
- News
- April 15, 2021
Need it Now? VA Introduces Cloud-Based Fax Solution

Cloud-based faxing solution promises increased efficiency, better security, and reduced burden on staff at VA facilities across the country.
- News
- April 13, 2021

June 22

Paving the Path to Transformation After the Pandemic

Panel Discussion - Virtual Event

Event Overview

At the 2021 Public Sector Innovation Summit, the most influential IT leaders from government and industry will gather to discuss the trends, best practices and lessons learned in the ongoing app and cloud modernization journey. As part of that conversation, top public sector decision-makers will explore the importance of application modernization, the move to multi-cloud and the need for unified security in this new environment to support a distributed workforce.
June 22

7th Annual FedHealthIT Innovation Awards

Awards - Virtual Event

Event Overview

The 7th Annual FedHealthIT Innovation Awards recognizes and honors the Federal Health technology and consulting community by celebrating programs nominated and selected by their peers for DRIVING INNOVATION and RESULTS across the Department of Veterans Affairs, Military Health, Health and Human Services, and Centers for Medicare & Medicaid Services.
June 23

2021 User Experience Summit

Summit - Virtual Event

Event Overview

Why invest in discovery research to design APIs for government services? What methods to use and what questions to ask? This presentation will share learnings from the U.S. Department of Veterans Affairs (VA) API platform, VA Lighthouse APIs. We conduct discovery research to design API functionality that enables Veterans to apply for and appeal benefits. In line with a human-centered design approach to APIs, we use an ethnography framework to approach problems from the perspective of the people who use and manage these benefits, and make sure we’re designing APIs that answer Veterans’ questions and address their needs.

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How VEText Got a Glow Up

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