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2019 Year in Review

An overview of the the infrastructure modernization and enhancements, the customer satisfaction score improvements, the training and re-skilling we’ve aggressively pursued, and the partnerships and relationships we’ve cultivated to help VA’s IT office become an employer and a partner of choice.

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Dr. Ruth Dayhoff

VistA Imaging Acquires its 10 Billionth Medical Image

VistA Imaging system acquired its 10 billionth image, making VistA one of the largest digital medical image repositories in the world.

News | January 7, 2020
Gloria-Ann Vieira and Jose Cambara

Selfless Service Takes Flight

OIT employee’s dedicated efforts send a Veteran’s VA experience soaring to new heights.

News | December 27, 2019

VA Launches Smart Tool to Reduce Veteran Wait Times for Disability Claims

OIT’s new smart tool uses machine-learning to deliver benefits to Veterans more quickly.

News | December 27, 2019
Stephen Crounse performs in front of Veterans

Music and Medicine Meet at Martinsburg Veterans Affairs Medical Center

A summer concert series lifted the spirits of Veterans and the health care providers who serve them.

News | December 27, 2019

VA Recognized for Health IT Innovations Directly Impacting Veterans

The U.S. Department of Veterans Affairs (VA) makes an impact, driving change and advancement, in the federal health information technology market.

Press Release | December 10, 2019

VA Video Series Teaches Veterans How to Use New Tool When Filing Disability Claims Online

Video tutorials series helps describe steps Veterans can follow to complete disability compensation claims applications online using a new digital tool.

Press Release | November 7, 2019

VA Earns Second Place in Cybersecurity Competition

VA Cybersecurity Operations Center’s second place finish reflects VA’s cybersecurity expertise and readiness to guard Veteran data from threats.

News | November 6, 2019

Veterans Can Now Access Information Through Health Records on iPhone

VA is rolling out nationwide access for Veterans to their VA health data, alongside their health records from other health care providers in one place, in the Health Records section of the Health app for iPhone.

Press Release | November 6, 2019

VR&E Counselors Using AI

VA set to offer Veterans more flexibility in how they communicate with Vocational Rehabilitation and Employment counselors with e-VA, a large-scale artificial intelligence tool used for sending text messages, obtaining answers to basic questions, scheduling appointments, and receiving reminders.

News | September 24, 2019

Doing “Digital” Differently at VA

What distinguishes our digital transformation is our purpose, our “why.” It drives me and everyone in OIT as we work together toward the same goal: improving the lives of Veterans.

Commentary | September 13, 2019

Digital Applications Reduce Veteran Claims Processing Time by 10 Days

OIT is reducing the time Veterans spend submitting applications, increasing transparency, and shortening the time it takes to receive a decision from VA by launching and enhancing application programming interfaces (APIs).

News | September 10, 2019

Page last updated on January 1, 2020