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    The Inquiry Routing and Information System (IRIS) is the primary tool for contacting the various groups within the Department of Veterans Affairs (VA). Additionally, IRIS maintains the primary list of Frequently Asked Questions and Toll-Free telephone numbers.

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yourIT Services
Also referred to as the Enterprise Service Desk or ESD

If you are experiencing an issue with a VA computer system, VA's Talent Management System, or other VA websites or applications, please contact yourIT Services. Be prepared to provide as much information as possible. For other websites and applications, at a minimum, provide the website address or application name where the problem occured.

Telephone: 855-673-4357 (TTY: 1-844-224-6186)

VA Staff Only: If you are on the VA network — physical connection or through remote access — you can use the online portal at

Page last updated on January 31, 2021


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