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VA Technical Reference Model v 24.4

iPass Visitor Management System
iPass Visitor Management System Technology

General InformationGeneral Information help

Technologies must be operated and maintained in accordance with Federal and Department security and privacy policies and guidelines. More information on the proper use of the TRM can be found on the TRM Proper Use Tab/Section.

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Description: iPass Visitor Management System provides an application to pre-register and register visitors, while also providing custom badging services and maintaining a real-time and historical list of current and pending authorized visitors. iPass Visitor Management System uses ID (identification) scanning, electronic signatures, pre-registration web portal of individuals, e-mail notifications, and custom printed visitor badges.

iPass itself was rebranded as Visitor Management in version 6.2 and, per the vendor, the names are interchangeable. Some of the documentation references iTrak, rather than iPass/Visitor Management specifically but this is normal; iPass/Visitor Management is available is a module in iTrak or as a separate standalone installation. The requirements are the same, however, as standalone iPass uses the same server architecture and is largely a stripped down version of iTrak.
Technology/Standard Usage Requirements: Users must ensure their use of this technology/standard is consistent with VA policies and standards, including, but not limited to, VA Handbooks 6102 and 6500; VA Directives 6004, 6513, and 6517; and National Institute of Standards and Technology (NIST) standards, including Federal Information Processing Standards (FIPS). Users must ensure sensitive data is properly protected in compliance with all VA regulations. Prior to use of this technology, users should check with their supervisor, Information Security Officer (ISO), Facility Chief Information Officer (CIO), or local Office of Information and Technology (OI&T) representative to ensure that all actions are consistent with current VA policies and procedures prior to implementation.
Section 508 Information: This technology has not been assessed by the Section 508 Office. The Implementer of this technology has the responsibility to ensure the version deployed is 508-compliant. Section 508 compliance may be reviewed by the Section 508 Office and appropriate remedial action required if necessary. For additional information or assistance regarding Section 508, please contact the Section 508 Office at
Decision: View Decisions

Decision Source: TRM Mgmt Group
Decision Process: One-VA TRM v21.2
Decision Date: 02/03/2021 at 13:10:02 UTC
Aliases: iPass Server
Introduced By: TRM Request
Vendor Name: iView Systems
- The information contained on this page is accurate as of the Decision Date (02/03/2021 at 13:10:02 UTC).