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VA Technical Reference Model v 24.4

Valleylab Exchange Application Software Update System
Valleylab Exchange Application Software Update System Technology

General InformationGeneral Information help

Technologies must be operated and maintained in accordance with Federal and Department security and privacy policies and guidelines. More information on the proper use of the TRM can be found on the TRM Proper Use Tab/Section.

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Description: Valleylab Exchange Application Software Update System is a software application installed on a personal computer (PC) that enables healthcare facility personnel to upgrade Medtronic medical device software, administer licensed features, and collect service logs for performance monitoring, defect troubleshooting, and failure surveillance. Valleylab Exchange Application Software Update System is comprised of a hosted component (Server) and a PC/Laptop application component (Client). The Server side of Valleylab Exchange maintains and tracks the medical device software/firmware upgrades, verifies the hardware and software compatibility, and provides a management console for system administrators. The Client is the broker of communication between the medical device and Valleylab Exchange, receiving data from the Server to upgrade the medical device, and retrieving data from the device to forward to the Server.

All data communications are secure and initiated from behind customer firewalls. The Client communicates with Valleylab Exchange Application Software Update System via transmissions that require password authentication to validate the identity of personnel using the system and provide authorization for use based on role. This technology supports transmission via proxy servers, and all data transmissions are encrypted using 1024-bit Transport Layer Security (TLS)/Secure Socket Layer (SSL) protocol. The collected data are encrypted on disk, both at the Client and on the hosted server environment.

Note: TRM only assess drivers with a software component, and not the hardware. This entry is for the evaluation of the software drivers that support the device.
Technology/Standard Usage Requirements: Users must ensure their use of this technology/standard is consistent with VA policies and standards, including, but not limited to, VA Handbooks 6102 and 6500; VA Directives 6004, 6513, and 6517; and National Institute of Standards and Technology (NIST) standards, including Federal Information Processing Standards (FIPS). Users must ensure sensitive data is properly protected in compliance with all VA regulations. Prior to use of this technology, users should check with their supervisor, Information Security Officer (ISO), Facility Chief Information Officer (CIO), or local Office of Information and Technology (OI&T) representative to ensure that all actions are consistent with current VA policies and procedures prior to implementation.
Section 508 Information: This technology has not been assessed by the Section 508 Office. The Implementer of this technology has the responsibility to ensure the version deployed is 508-compliant. Section 508 compliance may be reviewed by the Section 508 Office and appropriate remedial action required if necessary. For additional information or assistance regarding Section 508, please contact the Section 508 Office at
Decision: View Decisions

Decision Source: TRM Mgmt Group
Decision Process: One-VA TRM v23.3
Decision Date: 03/20/2023 at 16:29:08 UTC
Aliases: Valleylab Exchange Service Agent, Valleylab Exchange Remote Software System
Introduced By: TRM Request
Vendor Name: Medtronic
- The information contained on this page is accurate as of the Decision Date (03/20/2023 at 16:29:08 UTC).