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VA Technical Reference Model v 24.4

TRUEmanager PRO
TRUEmanager PRO Technology

General InformationGeneral Information help

Technologies must be operated and maintained in accordance with Federal and Department security and privacy policies and guidelines. More information on the proper use of the TRM can be found on the TRM Proper Use Tab/Section.

Website: Go to site
Description: TRUEmanager PRO is a diabetes management software that is installed on a personal computer (PC) and allows users to download glucose test results from TRUE Metrix, TRUEresult, TRUEtrack, TRUEbalance, or TRUEread meters via Universal Serial Bus (USB) Cable or a docking station. The software provides a user interface that can store test results per patient, can set target ranges for multiple testing times, and has the ability to view patterns and trends in glucose results.

This technology utilizes a Microsoft Structured Query Language (SQL) Server database to store data.

TRUEmanager PRO Diabetes Management Software Kit includes a USB cable and/or a docking station and the TRUEmanager PRO software Compact Disc (CD).
Technology/Standard Usage Requirements: Users must ensure their use of this technology/standard is consistent with VA policies and standards, including, but not limited to, VA Handbooks 6102 and 6500; VA Directives 6004, 6513, and 6517; and National Institute of Standards and Technology (NIST) standards, including Federal Information Processing Standards (FIPS). Users must ensure sensitive data is properly protected in compliance with all VA regulations. Prior to use of this technology, users should check with their supervisor, Information Security Officer (ISO), Facility Chief Information Officer (CIO), or local Office of Information and Technology (OI&T) representative to ensure that all actions are consistent with current VA policies and procedures prior to implementation.
Section 508 Information: This technology has not been assessed by the Section 508 Office. The Implementer of this technology has the responsibility to ensure the version deployed is 508-compliant. Section 508 compliance may be reviewed by the Section 508 Office and appropriate remedial action required if necessary. For additional information or assistance regarding Section 508, please contact the Section 508 Office at
Decision: View Decisions

Decision Source: TRM Mgmt Group
Decision Process: One-VA TRM v22.9
Decision Date: 09/21/2022 at 02:04:11 UTC
Aliases: TRUEmanager Diabetes Management Software
Introduced By: TRM Request
Vendor Name: Trividia Health
- The information contained on this page is accurate as of the Decision Date (09/21/2022 at 02:04:11 UTC).