Attention A T users. To access the menus on this page please perform the following steps. 1. Please switch auto forms mode to off. 2. Hit enter to expand a main menu option (Health, Benefits, etc). 3. To enter and activate the submenu links, hit the down arrow. You will now be able to tab or arrow up or down through the submenu options to access/activate the submenu links.

VA Technical Reference Model v 23.9

LISTSERV Technology

General InformationGeneral Information help

Technologies must be operated and maintained in accordance with Federal and Department security and privacy policies and guidelines. More information on the proper use of the TRM can be found on the TRM Proper Use Tab/Section.

Website: Go to site
Description: LISTSERV is an electronic mailing list management solution that allows users to subscribe, create, manage, and control email lists, including email newsletters, announcement lists, discussion groups and email communities.

LISTSERV is available in four main editions, all covered in this assessment. LISTSERV Lite is an entry-level list managements solution and is primarily designed for customers with small workloads who do not require the more advanced features. LISTSERV Lite Free is a freeware version of LISTSERV Lite designed for users outside a business environment. LISTSERV Classic/High Performance Option (HPO) is the full-featured email list management solution. LISTSERV Maestro is a full email and marketing solution that allows users to target subscribers with opt-in campaigns.
Technology/Standard Usage Requirements: Users must ensure their use of this technology/standard is consistent with VA policies and standards, including, but not limited to, VA Handbooks 6102 and 6500; VA Directives 6004, 6513, and 6517; and National Institute of Standards and Technology (NIST) standards, including Federal Information Processing Standards (FIPS). Users must ensure sensitive data is properly protected in compliance with all VA regulations. Prior to use of this technology, users should check with their supervisor, Information Security Officer (ISO), Facility Chief Information Officer (CIO), or local Office of Information and Technology (OI&T) representative to ensure that all actions are consistent with current VA policies and procedures prior to implementation.
Section 508 Information: This technology has not been assessed by the Section 508 Office. The Implementer of this technology has the responsibility to ensure the version deployed is 508-compliant. Section 508 compliance may be reviewed by the Section 508 Office and appropriate remedial action required if necessary. For additional information or assistance regarding Section 508, please contact the Section 508 Office at
Decision: View Decisions

Decision Source: TRM Mgmt Group
Decision Process: One-VA TRM v21.4
Decision Date: 04/15/2021
Introduced By: TRM Request
Vendor Name: L-soft
- The information contained on this page is accurate as of the Decision Date (04/15/2021).