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VA Technical Reference Model v 24.4

TeleForm Technology

General InformationGeneral Information help

Technologies must be operated and maintained in accordance with Federal and Department security and privacy policies and guidelines. More information on the proper use of the TRM can be found on the TRM Proper Use Tab/Section.

Website: Go to site
Description: TeleForm is a forms processing application that automatically captures, classifies and extracts information from paper and electronic documents using recognition and pattern-matching software. Users can capture information from documents received via post, fax, email, Internet, and mobile devices and all document types including structured, semi-structured, and unstructured.

TeleForm utilizes four types of optical technologies to process forms consisting of Optical Mark Recognition (OMR), Optical Character Recognition (OCR), Intelligent Character Recognition (ICR), and Bar Code Recognition.

TeleForm comes in the following editions: TeleForm Desktop, TeleForm Workgroup, TeleForm Enterprise. This entry covers all editions.
Technology/Standard Usage Requirements: Users must ensure their use of this technology/standard is consistent with VA policies and standards, including, but not limited to, VA Handbooks 6102 and 6500; VA Directives 6004, 6513, and 6517; and National Institute of Standards and Technology (NIST) standards, including Federal Information Processing Standards (FIPS). Users must ensure sensitive data is properly protected in compliance with all VA regulations. Prior to use of this technology, users should check with their supervisor, Information Security Officer (ISO), Facility Chief Information Officer (CIO), or local Office of Information and Technology (OI&T) representative to ensure that all actions are consistent with current VA policies and procedures prior to implementation.
Section 508 Information: This technology has not been assessed by the Section 508 Office. The Implementer of this technology has the responsibility to ensure the version deployed is 508-compliant. Section 508 compliance may be reviewed by the Section 508 Office and appropriate remedial action required if necessary. For additional information or assistance regarding Section 508, please contact the Section 508 Office at
Decision: View Decisions

Decision Source: TRM Mgmt Group
Decision Process: One-VA TRM v23.12
Decision Date: 12/15/2023 at 19:32:43 UTC
Aliases: Cardiff TeleForm; Verity TeleForm; Autonomy TeleForm; HP TeleForm
Introduced By: SCCM
Vendor Name: OpenText
- The information contained on this page is accurate as of the Decision Date (12/15/2023 at 19:32:43 UTC).