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VA Technical Reference Model v 22.11

Veterans Information Management system (VIMS)
Veterans Information Management system (VIMS) Technology

General InformationGeneral Information help

Technologies must be operated and maintained in accordance with Federal and Department security and privacy policies and guidelines. More information on the proper use of the TRM can be found on the TRM Proper Use Tab/Section.

Website: Go to site
Description: Veteran Information Management System (VIMS) is an advocacy program designed to help American veterans obtain benefits from the Department of Veteran’s Affairs state and local agencies. VIMS contains a library of Court of Appeals for Veteran’s Claim (CAVA) citations that can be imported into the users appeals forms and documents.

There is no dedicated page for this technology so the vendor`s page is used in its place.

Veterans Information Management System is available in two different versions. VIMS – Service Officer is appropriate for county service offices that provide direct client support. VIMS – Claims Office is appropriate for Veteran’s Affairs regional offices that process claims originating from another office. This entry covers both versions.
Technology/Standard Usage Requirements: Users must ensure their use of this technology/standard is consistent with VA policies and standards, including, but not limited to, VA Handbooks 6102 and 6500; VA Directives 6004, 6513, and 6517; and National Institute of Standards and Technology (NIST) standards, including Federal Information Processing Standards (FIPS). Users must ensure sensitive data is properly protected in compliance with all VA regulations. Prior to use of this technology, users should check with their supervisor, Information Security Officer (ISO), Facility Chief Information Officer (CIO), or local Office of Information and Technology (OI&T) representative to ensure that all actions are consistent with current VA policies and procedures prior to implementation.
Section 508 Information: This technology has not been assessed by the Section 508 Office. The Implementer of this technology has the responsibility to ensure the version deployed is 508-compliant. Section 508 compliance may be reviewed by the Section 508 Office and appropriate remedial action required if necessary. For additional information or assistance regarding Section 508, please contact the Section 508 Office at
Decision: View Decisions

Decision Source: TRM Mgmt Group
Decision Process: One-VA TRM v22.1
Decision Date: 01/19/2022
Aliases: VIMS
Introduced By: TRM Request
Vendor Name: Sterling Solutions Inc.
- The information contained on this page is accurate as of the Decision Date (01/19/2022).