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Product description

Slack is a collaboration hub. Users can direct message each other, set up group channels, share documents, conduct conference calls, and use video.

Use case

Slack provides a solution for VA teams looking to solve the problem of lost time through inefficient communication and fragmented conversation. The tool allows for conversation-centric, channel-based communication.

Slack is authorized for authority to operate (ATO) low usage; it cannot include any protected health information (PHI). Slack workspaces not created by VA's SaaS team may not have the necessary controls in place and are not covered by this ATO.

Getting Started

If VA employees would like to use or purchase this service, please submit a SaaS inquiry form to confirm your use case and get procurement approval.

  • Review the information on the VA intranet and request to use Slack. Internal link: [ ].


  • Free tier available
  • Customer funding required
  • Enterprise - Limited seats

VA Information

  • Status: Approved
  • Security Category: Low
  • Portfolio: Technology and Platform Services
  • Product Line: Trusted Information Sharing

FedRamp Information

VA Staff Only

Submit a SaaS Inquiry

This page includes links to other websites outside our control and jurisdiction. VA is not responsible for the privacy practices or the content of non-VA Web sites. We encourage you to review the privacy policy or terms and conditions of those sites to fully understand what information is collected and how it is used.

Statement of Endorsement

Reference herein to any specific commercial products, process, or service by trade name, trademark, manufacturer, or otherwise, does not necessarily constitute or imply its endorsement, recommendation, or favoring by the United States Government, and shall not be used for advertising or product endorsement purposes.

Page last updated on June 2, 2020