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Driving Digital Transformation at

“Driving Digital Transformation at VA,” a multi-media report compiled by the Office of Information and Technology (OIT) highlighting VA’s innovative IT initiatives that dramatically improve Veterans’ access to benefits and services they have earned.

The Year in Review also details the essential role of OIT’s digital transformation strategy in driving a swift, effective emergency response to the coronavirus pandemic.

Download the Report Download the Fact Sheet

In their own words — Unscripted moments with leaders across OIT

  • A Personal Connection

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    “We have some great people that are dedicated — no finer group of people — as was evident with our COVID response...We stood up a major medical center in 21 days.”Jack Galvin - Associate Deputy Assistant Secretary, IT Operations and Services
  • Veterans Serving Veterans

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    Susan O'Hare, Senior IT Technical Advisor, for IT Operations and Services in VA’s Office of Information and Technology reflects on her experience working with Veterans who are working on behalf of other Veterans.

  • A Cause Bigger Than Yourself

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    Paul Brubaker, Deputy Chief Information Officer, Account Management Office expresses how serving a cause bigger than yourself is possible at VA’s Office of Information and Technology.

  • A Passionate IT Organization

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    Robert Finigan, Director of Operations, Territory 2, Central District reflects on why he chose VA’s Office of Information and Technology for his career.

  • Working for Digital

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    “There’s no finer mission...we get to truly serve heroes every day.“ Jack Galvin - Associate Deputy Assistant Secretary, IT Operations and Services
  • Connecting to Patient Data

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    Dr. Paul Tibbits, Executive Director, Office of Technical Integration, reflects on his career and how his work to electronically connect patients and their data to health care providers drives his passion for working with VA’s Office of Information and Technology.

  • Working Shoulder to Shoulder

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    Robert Finigan, Director of Operations, Territory 2, Central District talks about how VA’s Office of Information and Technology worked shoulder to shoulder to respond to the COVID-19 pandemic.

  • Improving the Veteran Experience

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    Paul Brubaker, Deputy Chief Information Officer, Account Management Office reflects on the impact VA’s Office of Information and Technology has on improving the Veteran Experience.

  • Women in IT

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    Susan O'Hare, Senior IT Technical Advisor, for IT Operations and Services in VA’s Office of Information and Technology reflects on her experience as a woman in IT.

Page last updated on October 27, 2020

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