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VA Partners with HHS to Hire Highly Qualified Candidates

Federal shared certificate program allows agencies to source talented candidates from shared registers, ensuring faster hiring and mitigating staffing challenges.

News | April 3, 2020

Improving Control of Digital Networks

VA added two security tools to its Continuous Diagnostics Mitigation (CDM) strategy, better securing VA networks.

News | April 3, 2020

VA’s Enterprise Service Desk Earns Top Quality Mark!

Raising the Bar to Improve the Customer Experience

News | April 3, 2020

24/7 Clinical Contact Center Launches in VISN 8

OIT Partners with VHA to Create Innovative Clinical Contact Center

News | April 3, 2020
Lynette Sherrill, Executive Director of Enterprise Command Operations, blonde woman in gray blazer

Women in IT: Lynette Sherrill

Celebrate International Women’s Day and Women’s History Month by learning more about OIT’s own women leaders

News | March 11, 2020
VA Privacy Service Director LaShaunne David

Women in IT: LaShaunne David

Celebrate International Women’s Day and Women’s History Month by learning more about OIT’s own women leaders

News | March 11, 2020
Lauren Alexanderson, blonde woman with short hair in teal sleeveless dress

Women in IT: Lauren Alexanderson

Celebrate International Women’s Day and Women’s History Month by learning more about OIT’s own women leaders.

News | March 11, 2020
Susan Perez, OIT Chief of Staff and Executive Director of Office of IT Program integration

Women in IT: Susan Perez

Celebrate International Women’s Day and Women’s History Month by learning more about OIT’s own women leaders

News | March 11, 2020
Chakakhon Lea, African American woman with short dark hair in white blouse, red jacket and pearl necklace.

Women in IT: Chakakhon Lea

Celebrate International Women’s Day and Women’s History Month by learning more about OIT’s own women leaders.

News | March 11, 2020

Authentication Methods for Mobile Apps and VA.gov

Veterans must authorize access to their information using one of three VA-approved authentication methods to enjoy new VA capabilities

News | January 26, 2020

VA Employee Technical Innovation Reduces Nationwide Appointment No-Shows

VEText is an easy-to-use SMS appointment reminder service deployed by VA nationwide.

News | January 7, 2020
group photo

VA Wins Excellence Award at Technology Business Management Conference

OIT’s Technology Business Management Team brings home overall excellence award at annual conference

News | January 7, 2020
Dr. Ruth Dayhoff

VistA Imaging Acquires its 10 Billionth Medical Image

VistA Imaging system acquired its 10 billionth image, making VistA one of the largest digital medical image repositories in the world.

News | January 7, 2020

VA Launches Smart Tool to Reduce Veteran Wait Times for Disability Claims

OIT’s new smart tool uses machine-learning to deliver benefits to Veterans more quickly.

News | December 27, 2019

VA Recognized for Health IT Innovations Directly Impacting Veterans

The U.S. Department of Veterans Affairs (VA) makes an impact, driving change and advancement, in the federal health information technology market.

Press Release | December 10, 2019

VA Video Series Teaches Veterans How to Use New Tool When Filing Disability Claims Online

Video tutorials series helps describe steps Veterans can follow to complete disability compensation claims applications online using a new digital tool.

Press Release | November 7, 2019

VA Earns Second Place in Cybersecurity Competition

VA Cybersecurity Operations Center’s second place finish reflects VA’s cybersecurity expertise and readiness to guard Veteran data from threats.

News | November 6, 2019

VR&E Counselors Using AI

VA set to offer Veterans more flexibility in how they communicate with Vocational Rehabilitation and Employment counselors with e-VA, a large-scale artificial intelligence tool used for sending text messages, obtaining answers to basic questions, scheduling appointments, and receiving reminders.

News | September 24, 2019

Doing “Digital” Differently at VA

What distinguishes our digital transformation is our purpose, our “why.” It drives me and everyone in OIT as we work together toward the same goal: improving the lives of Veterans.

Commentary | September 13, 2019

Digital Applications Reduce Veteran Claims Processing Time by 10 Days

OIT is reducing the time Veterans spend submitting applications, increasing transparency, and shortening the time it takes to receive a decision from VA by launching and enhancing application programming interfaces (APIs).

News | September 10, 2019

IT Supporting Telehealth Nurse Practitioners in the Field

OIT helped a telehealth nurse practitioner who lost remote connectivity and needed help solving an IT issue, enabling her to resume caring for her patients.

News | September 5, 2019

OIT Aggressively Pursuing Modernization of VA Network

Even though many Veterans may never think about the VA network, its viability and modernization are essential to VA’s ability to serve Veterans today and in the future.

News | August 29, 2019

Veterans Opt for More Security with Multi-Factor Authentication

Record number of Veterans choose multi-factor authentication to secure their VA.gov login experience

News | August 13, 2019

2019 Midyear Review

Over the past 6 months, the Department of Veterans Affairs (VA) and the Office of Information and Technology have driven aggressive progress toward VA’s Digital Transformation, enabling a seamless, unified Veteran experience.

News | July 21, 2019
The new VA dot gov website

How Effective IT Problem Solving Helped Save the VA.gov Launch

As VA.gov celebrates its 6-month Anniversary, it’s worth a look back at how as VA prepared to unveil the new website, a mysterious issue threatened to derail the launch.

News | June 25, 2019
Veteran communication with healthcare providers using telehealth technologies

North Dakota Veterans Home Paves the Way for Telehealth

To ensure Veterans have proper access to care, the North Dakota Veterans Home partnered with the Fargo VA Medical Center to provide telehealth services to Veterans living at the home as well as within the surrounding communities.

News | June 21, 2019
Lighthouse A P I management platform

Benefits Intake API Reaches New Weekly Milestone of 900 Form Submissions

The Benefits Intake API allows third-party organizations, such as Veteran Service Organizations (VSOs), to electronically and securely submit Veteran claims documents directly to VA.

News | June 21, 2019
View of main entrance at Saginaw (Michigan) VA Medical Center

OIT Staff at Saginaw VAMC Connect Veteran in Hospice Care to His Son

OIT staff at the VA Medical Center (VAMC) in Saginaw, Michigan helped Veteran in hospice care have one last conversation with his son who was incarcerated more than an hour away.

News | June 21, 2019

Lighthouse: A Veteran-centered API Program at VA

Lighthouse aims to create a single front door for VA’s Application Programming Interfaces so that the Department can better meet the needs of Veterans and their families.

News | April 3, 2019

VA Increases Telehealth Access Through Partnership with T-Mobile

T-Mobile Waives Data Fees for VA Telehealth Services

News | February 28, 2019
CyberCorps - defending America's Cyberspace

HCM Puts VA on Radar for Cybersecurity Pros at CyberCorps Job Fair

Recruiting Efforts Target Cyber Candidates for Open VA Positions

News | February 5, 2019

OIT Provides Temporary Emergency Communications in Disaster Situations

VA’s DR-COOP team travels across the United States responding to any disaster situation that threatens vital VA operations.

News | January 18, 2019

Enterprise Command Center and Artificial Intelligence Help VA Monitor IT Infrastructure

As part of OIT’s efforts to modernize and institutionalize new capabilities, Enterprise Command Center staff employ some of VA’s most advanced technology, including artificial intelligence.

News | November 30, 2018

OIT Supporting VA Customer Service Improvements through Help Desk Success

Continuing to drive new capabilities while also streamlining core processes, the Enterprise Service Desk exceeded their service speed and quality goals for October.

News | November 30, 2018

A Year in Review: Teamwork and Modernization at VA Office of Information and Technology

Today the U.S. Department of Veterans Affairs (VA) Office of Information and Technology (OIT) released its 2017 Year in Review to celebrate the tremendous progress OIT has made in the past year toward creating a modern VA and an enhanced Veteran experience.

News | February 21, 2018

VA Partners With DeepMind to Build Machine Learning Tools to Identify Health Risks for Veterans

Today the Department of Veterans Affairs (VA) announced that it has approved a medical research partnership with DeepMind to address the global issue of patient deterioration during hospital care, which accounts for 11 percent of in-hospital deaths around the world.

Press Release | February 21, 2018

Page last updated on December 31, 2019