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Your search for improving the veteran experience resulted in 22 matches

Individual using a tablet to talk to their physician from home

An Innovative Solution to Support Expanded Telehealth Capability

OIT supports and expands VA’s telehealth capabilities, giving Veterans high-quality care while helping flatten the curve.

News | June 11, 2020

OIT Releases New Coronavirus Chatbot

In response to COVID-19, OIT develops an interactive digital tool to better serve Veterans’ increased need for information and services.

News | June 11, 2020
Lynette Sherrill, Executive Director of Enterprise Command Operations, blonde woman in gray blazer

Women in IT: Lynette Sherrill

Celebrate International Women’s Day and Women’s History Month by learning more about OIT’s own women leaders

News | March 11, 2020
VA Privacy Service Director LaShaunne David

Women in IT: LaShaunne David

Celebrate International Women’s Day and Women’s History Month by learning more about OIT’s own women leaders

News | March 11, 2020
Lauren Alexanderson, blonde woman with short hair in teal sleeveless dress

Women in IT: Lauren Alexanderson

Celebrate International Women’s Day and Women’s History Month by learning more about OIT’s own women leaders.

News | March 11, 2020
Susan Perez, OIT Chief of Staff and Executive Director of Office of IT Program integration

Women in IT: Susan Perez

Celebrate International Women’s Day and Women’s History Month by learning more about OIT’s own women leaders

News | March 11, 2020
Chakakhon Lea, African American woman with short dark hair in white blouse, red jacket and pearl necklace.

Women in IT: Chakakhon Lea

Celebrate International Women’s Day and Women’s History Month by learning more about OIT’s own women leaders.

News | March 11, 2020

VA Employee Technical Innovation Reduces Nationwide Appointment No-Shows

VEText is an easy-to-use SMS appointment reminder service deployed by VA nationwide.

News | January 7, 2020
Gloria-Ann Vieira and Jose Cambara

Selfless Service Takes Flight

OIT employee’s dedicated efforts send a Veteran’s VA experience soaring to new heights.

News | December 27, 2019

VA Video Series Teaches Veterans How to Use New Tool When Filing Disability Claims Online

Video tutorials series helps describe steps Veterans can follow to complete disability compensation claims applications online using a new digital tool.

Press Release | November 7, 2019

Veterans Can Now Access Information Through Health Records on iPhone

VA is rolling out nationwide access for Veterans to their VA health data, alongside their health records from other health care providers in one place, in the Health Records section of the Health app for iPhone.

Press Release | November 6, 2019

VR&E Counselors Using AI

VA set to offer Veterans more flexibility in how they communicate with Vocational Rehabilitation and Employment counselors with e-VA, a large-scale artificial intelligence tool used for sending text messages, obtaining answers to basic questions, scheduling appointments, and receiving reminders.

News | September 24, 2019

Digital Applications Reduce Veteran Claims Processing Time by 10 Days

OIT is reducing the time Veterans spend submitting applications, increasing transparency, and shortening the time it takes to receive a decision from VA by launching and enhancing application programming interfaces (APIs).

News | September 10, 2019

Veterans Opt for More Security with Multi-Factor Authentication

Record number of Veterans choose multi-factor authentication to secure their VA.gov login experience

News | August 13, 2019

VA Releases Launchpad App to Streamline Health Care Access for Veterans and Caregivers

The U.S. Department of Veterans Affairs (VA) recently launched a new mobile application designed to save Veterans and their caregivers time online

Press Release | August 13, 2019

2019 Midyear Review

Over the past 6 months, the Department of Veterans Affairs (VA) and the Office of Information and Technology have driven aggressive progress toward VA’s Digital Transformation, enabling a seamless, unified Veteran experience.

News | July 21, 2019
The new VA dot gov website

How Effective IT Problem Solving Helped Save the VA.gov Launch

As VA.gov celebrates its 6-month Anniversary, it’s worth a look back at how as VA prepared to unveil the new website, a mysterious issue threatened to derail the launch.

News | June 25, 2019
Lighthouse A P I management platform

Benefits Intake API Reaches New Weekly Milestone of 900 Form Submissions

The Benefits Intake API allows third-party organizations, such as Veteran Service Organizations (VSOs), to electronically and securely submit Veteran claims documents directly to VA.

News | June 21, 2019
View of main entrance at Saginaw (Michigan) VA Medical Center

OIT Staff at Saginaw VAMC Connect Veteran in Hospice Care to His Son

OIT staff at the VA Medical Center (VAMC) in Saginaw, Michigan helped Veteran in hospice care have one last conversation with his son who was incarcerated more than an hour away.

News | June 21, 2019

Lighthouse: A Veteran-centered API Program at VA

Lighthouse aims to create a single front door for VA’s Application Programming Interfaces so that the Department can better meet the needs of Veterans and their families.

News | April 3, 2019
The new va.gov

The New VA.gov – Built with Veterans, for Veterans

By working across VA organizational boundaries, we created the new VA.gov website as a visible shift from a process-focused organization to a user-focused one.

News | November 30, 2018

A Year in Review: Teamwork and Modernization at VA Office of Information and Technology

Today the U.S. Department of Veterans Affairs (VA) Office of Information and Technology (OIT) released its 2017 Year in Review to celebrate the tremendous progress OIT has made in the past year toward creating a modern VA and an enhanced Veteran experience.

News | February 21, 2018

Page last updated on December 31, 2019