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A Great Place to Work

VA’s Office of Information and Technology named 2021 Best Places to Work in IT by IDG Insider Pro and Computerworld.

News | July 29, 2021 | Views: 125
Dewaine Beard

Staying Curious, Part 2: Continued Reflections on LGBTQ+ Activism and Education

In the second and final installment of Dewaine Beard’s interview series, the End User Operations Executive Director details ways that allies can make progress in the fight for equality, explores generational and geographical differences in understanding, and offers advice for creating an inclusive workplace.

News | June 25, 2021 | Views: 356

Reliability Rules

The Secret Sauce of OIT’s High Customer Satisfaction Rating? Responsiveness and Clear Communication

News | June 23, 2021 | Views: 805

The Importance of Using Our Voices to Cultivate a Stronger Workforce

Jonathan Mills, Strategy Lead for OIT's IT Strategic Communication, shares his experiences as a gay service member and on the front lines repealing Don’t Ask Don’t Tell.

News | June 23, 2021 | Views: 697
Dewaine Beard

Staying Curious, Part 1: A Lifetime of Activism and Education on LGBTQ+ Rights

Dewaine Beard shares his experiences as a longtime LGBTQ+ activist and provides insight into the current state of issues LGBTQ+ Veterans face.

News | June 22, 2021 | Views: 633

Do You Know What VA’s IT Team Does that Benefits You?

Do you know how this VA office works behind the scenes and why it’s really important to you and the Veteran community?

News | June 3, 2021 | Views: 397
person using the website to locate and learn about a Veterans interred in the VA cemetery.

VA Enhances Veterans Legacy Memorial for Family and Friends

Leading up to Memorial Day, the National Cemetery Administration is highlighting recent enhancements to the nation’s first virtual platform for paying tribute to deceased Veterans at VA national cemeteries.

News | May 28, 2021 | Views: 426

Serving Veterans in the Time of COVID-19: IT Tools to the Rescue

VA launches a series of solutions-oriented digital tools to continue to meet Veteran’s needs during COVID-19.

News | May 28, 2021 | Views: 287

How VEText Got a Glow Up

Among the wide array of mobile applications and other digital on-demand tools that have emerged from Department of Veterans Affairs’ Office of Information and Technology in recent years, VEText now stands apart.

News | May 14, 2021 | Views: 692

VA’s Commitment to Ethics Safeguards Veterans’ Data, Including Mobile Apps

To securely safeguard access to and use of Veterans’ data, the Office of Information and Technology requires VA staff and business partners build digital tools guided by VA’s Ethics Framework.

News | May 12, 2021 | Views: 1072
A medal in front of a laptop representing our achievements in designing tools for Veterans.

Building Trust and Digital Products with Veterans, for Veterans

How Workforce Transformation Enhances Service Delivery to VA’s Top Customers – Veterans

News | April 15, 2021 | Views: 1171

Need it Now? VA Introduces Cloud-Based Fax Solution

Cloud-based faxing solution promises increased efficiency, better security, and reduced burden on staff at VA facilities across the country.

News | April 13, 2021 | Views: 544

Be Your Own Personal Privacy Hero

It might be easier than you think for someone to steal your identity. VA employee, Michael Clanton, shares his aggravating experience when his identity was stolen.

News | April 12, 2021 | Views: 775

Pension Automation Making a Real Difference for Veterans' Families

Automation is significantly reducing the manual effort and time to award benefits for new burial and new dependency and indemnity compensation claims.

News | March 25, 2021 | Views: 516
Angela Williams and Georgia David

A Personal Touch: Area Managers Describe Working at VA

Culture of service drives customer and Veteran satisfaction.

News | March 12, 2021 | Views: 888

Modernizing the VA Financial Acquisition Management System

VA iFAMS brings efficient financial acquisition system to VBA staff for better service to VA customers.

News | March 3, 2021 | Views: 1640

Our 2021 Preview—Putting Technology to Work for Veterans

So, what’s on tap for 2021? OIT is building on the great work of the past year with a range of products and services focused on Veterans.

News | February 25, 2021 | Views: 871

OIT Launches New Digital Notification Feature

OIT’s new digital notification feature gives Veterans access to the information they need at their fingertips.

News | February 9, 2021 | Views: 1378

Satisfaction Scores Continue to Soar

OIT earns high marks in annual Customer Satisfaction Survey.

News | February 9, 2021 | Views: 494

Lighthouse APIs Provide Solutions to Improve the Veteran Experience

Through the Lighthouse API platform, Veterans are empowered to share their data with trusted third parties in a secure, controllable manner.

News | January 8, 2021 | Views: 1231

OIT Keeps Veterans’ Benefit Applications Moving Quickly

Our emphasis on quick resolution to incidents and investment in predictive software exemplifies how we value and build our business relationships.

News | December 21, 2020 | Views: 885
Fed Health I T 100

VA Leaders Honored for Exceptional Service Delivery

More than two dozen VA individuals, including several OIT staff members, earn honors from a top federal health news outlet.

News | December 2, 2020 | Views: 928

Tech Talent Joins OIT's World-Class IT Workforce to Help Fulfill VA's Mission

Recruiting and retaining a world-class IT workforce helps OIT achieve VA’s mission to provide seamless, high-quality care to our nation’s Veterans and their beneficiaries.

News | November 16, 2020 | Views: 1090

IT Leaders Join VA’s Office of Information and Technology

The Department of Veterans Affairs (VA) Office of Information and Technology (OIT) actively recruits individuals who excel in delivering technologies and services to improve the Veteran experience. Recently, two technology all-stars joined VA to help OIT achieve its vision to become a world-class IT organization that provides a seamless, unified Veteran experience using state-of-the-art technology.

News | November 4, 2020 | Views: 1627

Advanced App Monitoring Keeps VA on Course

OIT’s advanced monitoring efforts have averted potential issues prior to end user impact.

News | October 23, 2020 | Views: 867

IT Leaders Join VA’s Office of Information and Technology

The Department of Veterans Affairs (VA) Office of Information and Technology (OIT) actively recruits individuals who excel in delivering technologies and services to improve the Veteran experience. Recently, two technology all-stars joined VA to help OIT achieve its vision to become a world-class organization that provides a seamless, unified Veteran experience using state-of-the-art technology.

News | August 31, 2020 | Views: 1466
Dominic Cussatt presenting  in front of a crowd at a speaking engagement

VA’s OIT Prioritizes Critical Operations While Responding to COVID-19

Dominic Cussatt, Principal Deputy Assistant Secretary for Information and Technology and Deputy Chief Information Officer, discusses how VA’s Office of Information and Technology maintained critical operations support amidst COVID-19 response.

News | August 25, 2020 | Views: 1263
class photo

Harvard Students Design with Veterans for Veterans and VA

OIT’s partnership with the Harvard Kennedy School’s Tech and Innovation in Government Program brings new innovative ideas to VA.

News | August 25, 2020 | Views: 914
tryptic of images

Dynamic Port Security Expands VA Tele-Critical Care Capabilities

OIT’s innovative security solution supports expanded tele-critical care capability during VA’s COVID-19 response.

News | August 14, 2020 | Views: 1149

3D Printing Innovations Facilitate Medical Breakthroughs for Veterans

OIT’s industry-leading 3D printing resources create customized health care solutions, improved health for Veterans, and enhanced COVID-19 responses.

News | July 15, 2020 | Views: 1082
Earth at night with city lights showing the connections from the space station

New Tool Helps VA Track and Analyze COVID-19 Data on the Ground

VA’s new National Surveillance Tool, built by OIT, is the single authoritative source for COVID-19 data across the VA system.

News | June 19, 2020 | Views: 2848

OIT Gets Big Thanks

After OIT successfully ramped up IT systems to accommodate thousands of personnel working from home due to the coronavirus pandemic, workers at a regional VBA office shared their appreciation.

News | June 19, 2020 | Views: 1510
Aerial view of the shelter systems

VA Rapidly Deploys Innovative Mobile ICUs

In just two and a half days, emergency management staff from VHA and OIT turned an empty parking lot into a fully equipped and functioning ICU.

News | June 12, 2020 | Views: 1373

OIT Releases New Coronavirus Chatbot

In response to COVID-19, OIT develops an interactive digital tool to better serve Veterans’ increased need for information and services.

News | June 11, 2020 | Views: 2211

Customer Satisfaction Scores Continue to Rise During Pandemic

Results from April Customer Satisfaction Survey show improvements in IT service across the board

News | May 29, 2020 | Views: 1303
OIT workers connect to remote VA users during pandemic.

Opening the Floodgates: VA Surges Remote Capabilities and Doubles Network Capacity

VA’s doubled network capacity enables essential remote access and telehealth capabilities to VHA staff in record numbers.

News | May 8, 2020 | Views: 2029
supporting our business partners

OIT Specialists Deliver Seamless Support to Home-bound VBA Staff Who Process Record Numbers of Veteran Claims During Pandemic

When VA pivoted to emergency footing in response to the novel coronavirus pandemic, OIT Specialists supporting VBA went above and beyond to ensure that Veterans’ claims processing carried on without interruption.

News | April 21, 2020 | Views: 2008

VA’s Enterprise Service Desk Earns Top Quality Mark!

Raising the Bar to Improve the Customer Experience

News | April 3, 2020 | Views: 2230
Susan Perez, OIT Chief of Staff and Executive Director of Office of IT Program integration

Women in IT: Susan Perez

Celebrate International Women’s Day and Women’s History Month by learning more about OIT’s own women leaders

News | March 11, 2020 | Views: 2079

Authentication Methods for Mobile Apps and VA.gov

Veterans must authorize access to their information using one of three VA-approved authentication methods to enjoy new VA capabilities

News | January 26, 2020 | Views: 1611
Gloria-Ann Vieira and Jose Cambara

Selfless Service Takes Flight

OIT employee’s dedicated efforts send a Veteran’s VA experience soaring to new heights.

News | December 27, 2019 | Views: 1175

VA Launches Smart Tool to Reduce Veteran Wait Times for Disability Claims

OIT’s new smart tool uses machine-learning to deliver benefits to Veterans more quickly.

News | December 27, 2019 | Views: 2978

VA Video Series Teaches Veterans How to Use New Tool When Filing Disability Claims Online

Video tutorials series helps describe steps Veterans can follow to complete disability compensation claims applications online using a new digital tool.

Press Release | November 7, 2019 | Views: 791

VR&E Counselors Using AI

VA set to offer Veterans more flexibility in how they communicate with Vocational Rehabilitation and Employment counselors with e-VA, a large-scale artificial intelligence tool used for sending text messages, obtaining answers to basic questions, scheduling appointments, and receiving reminders.

News | September 24, 2019 | Views: 1603

Doing “Digital” Differently at VA

What distinguishes our digital transformation is our purpose, our “why.” It drives me and everyone in OIT as we work together toward the same goal: improving the lives of Veterans.

Commentary | September 13, 2019 | Views: 2112

Digital Applications Reduce Veteran Claims Processing Time by 10 Days

OIT is reducing the time Veterans spend submitting applications, increasing transparency, and shortening the time it takes to receive a decision from VA by launching and enhancing application programming interfaces (APIs).

News | September 10, 2019 | Views: 1082

Veterans Opt for More Security with Multi-Factor Authentication

Record number of Veterans choose multi-factor authentication to secure their VA.gov login experience

News | August 13, 2019 | Views: 1792
The new VA dot gov website

How Effective IT Problem Solving Helped Save the VA.gov Launch

As VA.gov celebrates its 6-month Anniversary, it’s worth a look back at how as VA prepared to unveil the new website, a mysterious issue threatened to derail the launch.

News | June 25, 2019 | Views: 924
Lighthouse A P I management platform

Benefits Intake API Reaches New Weekly Milestone of 900 Form Submissions

The Benefits Intake API allows third-party organizations, such as Veteran Service Organizations (VSOs), to electronically and securely submit Veteran claims documents directly to VA.

News | June 21, 2019 | Views: 1670
View of main entrance at Saginaw (Michigan) VA Medical Center

OIT Staff at Saginaw VAMC Connect Veteran in Hospice Care to His Son

OIT staff at the VA Medical Center (VAMC) in Saginaw, Michigan helped Veteran in hospice care have one last conversation with his son who was incarcerated more than an hour away.

News | June 21, 2019 | Views: 907

Lighthouse: A Veteran-centered API Program at VA

Lighthouse aims to create a single front door for VA’s Application Programming Interfaces so that the Department can better meet the needs of Veterans and their families.

News | April 3, 2019 | Views: 2329

VA to Provide Capability for Veterans to Access their VA Health Data on Apple iPhones

The U.S. Department of Veterans Affairs (VA) will release new capabilities this summer providing Veterans who receive care at VA with the ability to access their personal medical data using the Health Records on iPhone feature from Apple.

Press Release | February 12, 2019 | Views: 2080
CyberCorps - defending America's Cyberspace

HCM Puts VA on Radar for Cybersecurity Pros at CyberCorps Job Fair

Recruiting Efforts Target Cyber Candidates for Open VA Positions

News | February 5, 2019 | Views: 1879

VA Announces New Veterans Health Application Programming Interface

WASHINGTON – The U.S. Department of Veterans Affairs (VA) recently launched its first Health Application Programming Interface (API) that will power the next generation of Blue Button features by enabling Veterans to interact with their own personal health data within innovative mobile and web-based apps.

Press Release | December 7, 2018 | Views: 2269
The new va.gov

The New VA.gov – Built with Veterans, for Veterans

By working across VA organizational boundaries, we created the new VA.gov website as a visible shift from a process-focused organization to a user-focused one.

News | November 30, 2018 | Views: 2357

Bulletin: Scam Calls Impersonating the VA Office of General Counsel

The U.S. Department of Veterans Affairs is investigating a telephone scam involving an individual(s) who impersonates a VA Office of General Counsel attorney. The individual(s) reportedly calls Veterans and requests money from the Veterans to process their claims for benefits.

News | May 8, 2018 | Views: 6612

A Year in Review: Teamwork and Modernization at VA Office of Information and Technology

Today the U.S. Department of Veterans Affairs (VA) Office of Information and Technology (OIT) released its 2017 Year in Review to celebrate the tremendous progress OIT has made in the past year toward creating a modern VA and an enhanced Veteran experience.

News | February 21, 2018 | Views: 3515

Page last updated on November 23, 2020

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