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Your search for benefits resulted in 23 matches

Customer Satisfaction Scores Continue to Rise During Pandemic

Results from April Customer Satisfaction Survey show improvements in IT service across the board

News | May 29, 2020
OIT workers connect to remote VA users during pandemic.

Opening the Floodgates: VA Surges Remote Capabilities and Doubles Network Capacity

VA’s doubled network capacity enables essential remote access and telehealth capabilities to VHA staff in record numbers.

News | May 8, 2020
supporting our business partners

OIT Specialists Deliver Seamless Support to Home-bound VBA Staff Who Process Record Numbers of Veteran Claims During Pandemic

When VA pivoted to emergency footing in response to the novel coronavirus pandemic, OIT Specialists supporting VBA went above and beyond to ensure that Veterans’ claims processing carried on without interruption.

News | April 21, 2020

VA’s Enterprise Service Desk Earns Top Quality Mark!

Raising the Bar to Improve the Customer Experience

News | April 3, 2020
Susan Perez, OIT Chief of Staff and Executive Director of Office of IT Program integration

Women in IT: Susan Perez

Celebrate International Women’s Day and Women’s History Month by learning more about OIT’s own women leaders

News | March 11, 2020

Authentication Methods for Mobile Apps and VA.gov

Veterans must authorize access to their information using one of three VA-approved authentication methods to enjoy new VA capabilities

News | January 26, 2020
Gloria-Ann Vieira and Jose Cambara

Selfless Service Takes Flight

OIT employee’s dedicated efforts send a Veteran’s VA experience soaring to new heights.

News | December 27, 2019

VA Launches Smart Tool to Reduce Veteran Wait Times for Disability Claims

OIT’s new smart tool uses machine-learning to deliver benefits to Veterans more quickly.

News | December 27, 2019

VA Video Series Teaches Veterans How to Use New Tool When Filing Disability Claims Online

Video tutorials series helps describe steps Veterans can follow to complete disability compensation claims applications online using a new digital tool.

Press Release | November 7, 2019

VR&E Counselors Using AI

VA set to offer Veterans more flexibility in how they communicate with Vocational Rehabilitation and Employment counselors with e-VA, a large-scale artificial intelligence tool used for sending text messages, obtaining answers to basic questions, scheduling appointments, and receiving reminders.

News | September 24, 2019

Doing “Digital” Differently at VA

What distinguishes our digital transformation is our purpose, our “why.” It drives me and everyone in OIT as we work together toward the same goal: improving the lives of Veterans.

Commentary | September 13, 2019

Digital Applications Reduce Veteran Claims Processing Time by 10 Days

OIT is reducing the time Veterans spend submitting applications, increasing transparency, and shortening the time it takes to receive a decision from VA by launching and enhancing application programming interfaces (APIs).

News | September 10, 2019

Veterans Opt for More Security with Multi-Factor Authentication

Record number of Veterans choose multi-factor authentication to secure their VA.gov login experience

News | August 13, 2019
The new VA dot gov website

How Effective IT Problem Solving Helped Save the VA.gov Launch

As VA.gov celebrates its 6-month Anniversary, it’s worth a look back at how as VA prepared to unveil the new website, a mysterious issue threatened to derail the launch.

News | June 25, 2019
Lighthouse A P I management platform

Benefits Intake API Reaches New Weekly Milestone of 900 Form Submissions

The Benefits Intake API allows third-party organizations, such as Veteran Service Organizations (VSOs), to electronically and securely submit Veteran claims documents directly to VA.

News | June 21, 2019
View of main entrance at Saginaw (Michigan) VA Medical Center

OIT Staff at Saginaw VAMC Connect Veteran in Hospice Care to His Son

OIT staff at the VA Medical Center (VAMC) in Saginaw, Michigan helped Veteran in hospice care have one last conversation with his son who was incarcerated more than an hour away.

News | June 21, 2019

Lighthouse: A Veteran-centered API Program at VA

Lighthouse aims to create a single front door for VA’s Application Programming Interfaces so that the Department can better meet the needs of Veterans and their families.

News | April 3, 2019

VA to Provide Capability for Veterans to Access their VA Health Data on Apple iPhones

The U.S. Department of Veterans Affairs (VA) will release new capabilities this summer providing Veterans who receive care at VA with the ability to access their personal medical data using the Health Records on iPhone feature from Apple.

Press Release | February 12, 2019
CyberCorps - defending America's Cyberspace

HCM Puts VA on Radar for Cybersecurity Pros at CyberCorps Job Fair

Recruiting Efforts Target Cyber Candidates for Open VA Positions

News | February 5, 2019

VA Announces New Veterans Health Application Programming Interface

WASHINGTON – The U.S. Department of Veterans Affairs (VA) recently launched its first Health Application Programming Interface (API) that will power the next generation of Blue Button features by enabling Veterans to interact with their own personal health data within innovative mobile and web-based apps.

Press Release | December 7, 2018
The new va.gov

The New VA.gov – Built with Veterans, for Veterans

By working across VA organizational boundaries, we created the new VA.gov website as a visible shift from a process-focused organization to a user-focused one.

News | November 30, 2018

Bulletin: Scam Calls Impersonating the VA Office of General Counsel

The U.S. Department of Veterans Affairs is investigating a telephone scam involving an individual(s) who impersonates a VA Office of General Counsel attorney. The individual(s) reportedly calls Veterans and requests money from the Veterans to process their claims for benefits.

News | May 8, 2018

A Year in Review: Teamwork and Modernization at VA Office of Information and Technology

Today the U.S. Department of Veterans Affairs (VA) Office of Information and Technology (OIT) released its 2017 Year in Review to celebrate the tremendous progress OIT has made in the past year toward creating a modern VA and an enhanced Veteran experience.

News | February 21, 2018

Page last updated on December 31, 2019