White Papers

Telehealth Monitoring, a DevSecOps Success Story White Paper

As telehealth visits surged amid the COVID-19 pandemic, IT experts at the Department of Veterans Affairs (VA) assembled performance monitoring dashboards to identify potential issues in real-time, created solutions when needed, and improved VA’s telehealth capabilities. With more than ten data sources and 72 million events per day, telehealth monitoring helped teams extract actionable insights to improve the Veteran experience

Electronic Health Record (EHR) Data Interoperability White Paper

This high-level white paper addresses the initiatives of EHR data interoperability across healthcare modernization efforts at VA. This document describes the benefits and constraints of data interoperability; thought leadership on data interoperability at VA and its impact on healthcare; and plans to enhance customer service and improve product satisfaction for the benefit of our nation’s Veterans.

CIO Whitepaper - Artificial Intelligence

VA’s Office of Information and Technology plays an integral role facilitating several of VA’s AI initiatives by building cross-functional relationships and dedicating vital financial resources.

CIO Whitepaper - Accelerating VA IT Modernization through DevOps

Shifting to a DevOps culture and framework fundamentally changes the way we operate. DevOps is entirely about delivering the best outcomes at the best value to our customers.

CIO Whitepaper - Overcoming Bureaucratic Barriers to Digital Transformation

Leveraging best practices from both the public and private sectors, VA is utilizing digital technology to serve the needs of Veterans and their families. VA is reducing bureaucratic hurdles that have hampered large-scale projects in the past, and has deployed strategies to reduce red tape and deliver solutions.

CIO Whitepaper - Enhancing Transparency and Accountability at VA through Digital Innovation

Our ability to pursue and embody our core principles — transparency, accountability, innovation, and teamwork — will mean the difference between an IT organization that collaborates with its business partners to create the best experience for all Veterans and VA employees or one that becomes a roadblock to VA innovation and the VA customer experience.

3D Printing at VA

This high-level white paper addresses the initiatives of 3D printing across healthcare at VA. This document provides examples of the benefits and constraints of 3D printing, thought leadership on 3D printing at VA, and plans to enhance customer service and improve product satisfaction for the benefit of our nation’s Veterans.

Shared Services Definitions

A clearly defined and specified nomenclature for technical definitions, within an Enterprise Architecture (EA) metamodel, has been determined to be critical to effective communication at the Department of Veterans Affairs (VA). The shared taxonomy is intended to enable fluid discussions of information technology (IT) services. A shared language is not only expected to benefit IT project managers (PMs), but to be implementable to all IT professionals and VA stakeholders.

Cloud Computing

This white paper addresses real-world examples of the benefits and constraints of cloud implementation; thought leadership on cloud computing at the Department of Veterans Affairs; and plans to enhance customer service and improve product satisfaction for the benefit of our Nation’s Veterans.