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The use of video and other multimedia technology are very popular and a great way to convey information. These formats require special handling and must be produced in a professional manner.

IT Strategic Communication has put together the following guide for creating video and when to use audio descriptions*.

*Audio descriptions are not a feature of YouTube or Microsoft Stream so an alternative solution will be required.

General guidelines (from Accessibility for Teams)

  • Make sure that captions are synchronized to appear around the same time that they would be heard in the audio.
  • Captions do not need to be a word-for-word version of the audio, but should be a concise equivalent.
  • Use a modern video player that supports captions.
  • If you’ve captioned your video, provide a transcript as one of the optional output formats produced by the closed captioning process.
    • To make the transcript available, link to it from your web page, wherever you link to or display the associated video.
  • Audio descriptions are required when important information is visually shown on the screen that cannot be observed by a blind or vision-impaired individual.

About transcripts

A transcript is a text version of the media content. A transcript should capture all the spoken audio, plus on-screen text and descriptions of key visual information that wouldn’t otherwise be accessible without seeing the video. Transcripts make video content accessible to everyone, including people who are unable to view the video due to accessibility problems or technical limitations. They are also helpful for people who want to quickly scan or search a video’s content but do not have the time to watch the entire video.

All audio files must be accompanied with a downloadable, accessible transcript.



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Page last updated on February 7, 2022

Digital Accessibility Guide

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