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An IT career with the Department of Veterans Affairs is more than just a career in public service—it’s a purpose-driven career that allows you to reach your highest potential by collaborating with some of the brightest minds on today’s most innovative projects.
The mission of the Office of Information and Technology (OIT) is to collaborate with our business partners to create the best experience for all Veterans.
To become a world-class organization that provides a seamless, unified Veteran experience through the delivery of state-of-the-art technology.
“We touch so many parts of the Veteran’s experience. That is the beauty of what we do,” shares Assistant Secretary for Information and Technology and Chief Information Officer Mr. Kurt DelBene. “Whether it’s helping everybody in VA to be more effective through the desktop tools we provide, or whether it’s the critical systems in health care and benefits, we’re at the heart of delivering that experience to Veterans.”
Explore opportunities
The Office of Information and Technology offers the full range of information technology related careers.
Apply Today!Create a cybersecurity-aware culture that enables risk-based decision-making, enforcement, and accountability measures. Deliver enterprise-wide strategy, policy, governance, and network defense that protects and defends Veterans’ information.
Office of Information and Technology services supporting this functional area
The Office of Information Security (OIS) manages an enterprise information security program that strengthens security strategy, risk management, engineering excellence, policy, budgeting, and operations services to over 19.8M Veterans, families, and their caregivers.
Design, develop, and implement innovative IT solutions that create delightful experiences for our Veterans. Leverage modern software engineering practices and technologies to enable rapid delivery of quality products.
Office of Information and Technology services supporting this functional area
The Office of the Chief Technology Officer (OCTO) provides expertise and knowledge of new and emerging technologies to help achieve strategic objectives by using technology architecture and engineering effectively. The office works closely with teams across VA to examine the short- and long-term needs and identify and fill gaps in VA’s technology portfolio.
Product Engineering Service (PES) provides cutting-edge IT digital solutions to improve access to services for Veterans and modernized tools for VA employees. We bring together the talents of our team to deliver digital solutions that enable exceptional Veteran outcomes. We use emerging technology and private sector trends to build some of our core programs and initiatives such as:
Product Engineering Service commits to ensuring Veterans and their caregivers receive seamless access to benefits and proactive care using its modern digital solutions.
Software Product Management (SPM) manages acquisitions and orchestrates human capital to deliver and sustain software products to, and in support of, Veterans. It leads initiatives in concert with Infrastructure Operations (IO) and Product Engineering Service (PES) that allow business customers have a “one stop shop” for applications.
Lead large-scale cross-functional initiatives that drive innovation across the VA. Optimize IT spending and performance and ensure compliance with federal laws and regulations. Innovate and deliver resources and programs that enable VA to attract, develop, and retain a diverse and talented IT workforce that supports VA’s mission and vision.
Office of Information and Technology services supporting this functional area
The Business Integration and Outcomes Service (BIOS) establishes and maintains strategic partnerships across VA to ensure an understanding of OIT’s governance and serve as a trusted advisor, driving strategic alignment and prioritization of work in progress and planning for future operations. Represent business partner interests and communicate their requirements to successfully deliver technology products and services that improve VA’s ability to meet organizational goals.
Compliance, Risk, and Remediation (CRR) works across teams to ensure IT compliance including risk management, audit support and remediation, and continuous monitoring. It plays a critical role in the security and resilience of VA’s IT systems and data and protect the privacy and trust of Veterans and their families.
IT Budget and Finance (ITBF) provides effective and efficient budget execution oversight and management to help VA make informed decisions about allocating IT resources. The service translates the Congressionally approved budget into an executable Budget Operating Plan (BOP) that ensures IT funds are appropriately and fully aligned to fund the enterprise’s development, sustainment, and staffing needs.
Office of People Science (OPS) leads the development and execution of strategy, policy, processes, technology systems, data science, and employee and customer experience to enable OIT to attract, recruit, develop, and retain a highly qualified, world class workforce. The office delivers on VA’s commitment to Inclusion, Diversity, Equity and Access by creating a foundation that enables everyone to build and pursue purpose-driven careers.
In collaboration with the Office of Information and Technology Services, the Office of Strategic Sourcing manages IT contract and acquisition solutions to fulfill VA’s IT mission at the best possible value. Enhance the quality and performance of VA’s IT contracts and acquisitions that deliver quality IT services while ensuring compliance with federal acquisition law.
Build and operate the infrastructure that supports mission-critical applications and services that are used by millions of people and Veterans every day. Provide reliable, secure, and user-friendly IT solutions that enable employees to communicate and collaborate effectively across the enterprise.
Office of Information and Technology services supporting this functional area
Connectivity and Collaboration Services (CCS) engineers, installs, operates and maintains core network transport, corporate collaboration services, and voice, call center, and video that enable VA business partners and employees to deliver quality services to Veterans and their families. CCS “Connects everyone to everything.”
End User Services (EUS) provides centrally managed services to enable a delightful end user experience with assured services and products available anytime, anywhere, and for anyone. It produces uninterrupted services by enabling a system of people, equipment, and processes to operate at peak performance. End User Services establishes a system of interconnected practices to work to continuously to improve how products and services work and deliver value to customers and enable VA to optimize service delivery to Veterans.
Infrastructure Operations (IOS) delivers secure and high availability infrastructure solutions supporting VA’s mission. It serves as an operational service provider of foundational compute, storage, physical database, and client management components. Infrastructure Operations implements and sustains technical, management, and operational security controls and supporting processes to protect mission critical networks, systems, and applications throughout the VA enterprise.
Working for the Federal Government provides more than competitive pay, generous benefits, job security, and a chance to advance your career. Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.
The Department of Veterans Affairs offers strong starting salaries, steady growth opportunities, and employment incentives like recruitment and relocation bonuses and retention allowances. Regular performance-based increases are also available, as are incentive awards like special contribution awards, quality step increases, and superior performance awards.
Beginning in July 2023, IT professionals at VA in General Schedule (GS) positions GS-5 to GS-15 across 2210, 1550, and 0854 occupational series receive a locality-specific higher rate of basic pay.
The Special Salary Rate (SSR) helps VA build and sustain a workforce that can carry out our mission of providing Veterans and their families with the world-class benefits and services they have earned.
We know your personal time is important. That’s why employees start out with eleven paid holidays each year: New Year’s Day, Dr. Martin Luther King Day, President’s Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Columbus Day, Thanksgiving Day, and Christmas Day. You’ll also earn annual leave for vacations, rest and relaxation, and personal business or emergencies. Federal employees earn annual leave at a rate — 4, 6, or 8 hours per pay period — which is based on the number of years they have served as a Federal employee. Hours are earned each biweekly pay period, and a maximum of 240 hours may be carried over from one leave year to the next.
As a federal employee, you’ll also earn sick leave that may be used for your or a family member’s medical, dental, or optical exams or treatment. Regardless of your length of service, you’ll earn 13 days of sick leave each year.
VA may offer newly-appointed Federal employees credit for their job-related non-federal experience or active-duty service member. This credited service can determine the rate at which they earn annual leave. Such credit must be requested and approved before the appointment date and is not guaranteed.
As a VA employee, you’ll have access to comprehensive federal health insurance plans that may pay up to 75 percent of health premiums. You can also contribute to a Flexible Spending Account to take care of any medical expenses. No medical exam is required to enroll, and there is no waiting period. Coverage may be carried into retirement. Eligible employees can sign up to participate in the Federal Long-Term Care Insurance Program (FLTCIP). This program provides long-term care insurance to help pay the costs of care when employees need help with activities performed every day or when employees have a severe cognitive impairment. There are no government contributions to this program.
You may enroll in the government-wide Federal Employees Group Life Insurance (FEGLI) Program as a federal employee. FEGLI provides a variety of coverage and benefit amounts. Coverage is automatic for most employees unless the coverage is waived.
The Federal Employees Retirement System (FERS) consists of three components: Social Security benefits, a basic annuity plan, and the tax-deferred Thrift Savings Plan (TSP). Employees pay full Social Security taxes and a small contribution to the basic annuity plan. As your employer, we automatically make 1 percent of your salary contribution to your TSP. You may also elect to contribute a percentage of your salary to the plan, and we will match your contributions up to a total of 5 percent of your salary.
The Thrift Savings Plan (TSP) is a retirement savings plan for civilian employees of the U.S. Federal Government. The purpose of the TSP is to provide retirement income. The TSP offers Federal civilian employees the same savings and tax benefits that many private corporations offer their employees under 401-K plans. The TSP is a defined contribution plan.
We’re committed to creating fulfilling career pathways for current and future employees that allow our staff to focus on leading our strategic vision rather than spending excessive time on task management. Through our Talent Management System and Leadership Development Framework, you can cultivate the skills you need to excel in your field.
VA will often pay for full- or part-time college studies. If you have student loans, you may be eligible to apply for the Student Loan Repayment Program and, if approved, receive up to $40,000 per year and $100,000 total toward your loans in return for a one-year service agreement.
The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provides eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be well-qualified, applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors if applicable and must be proficient in most of the requirements of the job.
Beginning in July 2023, IT professionals at VA in General Schedule (GS) positions GS-5 to GS-15 across the 2210, 1550, and 0854 occupational series receive a locality-specific higher rate of basic pay.
The Special Salary Rate (SSR) helps VA build and sustain a workforce that can carry out our mission of providing Veterans and their families with the world-class benefits and services they have earned.
Applying for a Federal Government job may look intimidating, but it doesn’t have to be. Follow these best practices for submitting your federal resume.
You must be a U.S. citizen to apply for positions within the Office of Information and Technology, and selectees are subject to a background or suitability investigation. Designated or random drug testing may be required. If selected, you will be required to complete an online onboarding process and may be required to serve a probationary period.
VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], or Disabled Veterans with a compensable service-connected disability of 30 percent or more. Contact the Agency Contact for information on how to apply under this appointment authority via the Selective Placement Coordinator.
Our job announcements require a complete application, which includes a resume, transcript, and any additional documents required by the USAJobs announcement.
One size doesn’t fit all for a federal resume. As with any job application, you should tailor your resume to the position’s requirements. Federal resumes also require additional information and may be lengthier than traditional resumes. Your federal resume should include the following:
Applications for federal positions must be submitted by 11:59 p.m. on the vacancy closing date. Avoid uploading password-protected documents.