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VA Technical Reference Model v 24.4

Touch Information Presentation Software (TIPS) for Windows
Touch Information Presentation Software (TIPS) for Windows Technology

General InformationGeneral Information help

Technologies must be operated and maintained in accordance with Federal and Department security and privacy policies and guidelines. More information on the proper use of the TRM can be found on the TRM Proper Use Tab/Section.

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Description: The TIPS for Windows software manages the graphical user interface (GUI) and day-to-day operation of the kiosk, shared workstation, or any compatible interactive display device. The technology provides user-friendly access to all multimedia content via its secure browser interface. The application has an open Hypertext Markup Language (HTML) / Extensible Markup Language (XML)-based architecture providing seamless Internet/Intranet integration. The technology also provides enhanced functionality for the user to securely browse both local and web-based content.

There are three editions of TIPS for Windows: TIPS Basic, TIPS Pro, and TIPS Pro Plus. TIPS Basic contains all of the base functionality of this software. TIPS Pro includes additional support for peripherals and support for multiple languages. TIPS Pro Plus includes a number of additional features including remote monitoring, content management, and usage data collection functionalities that require TIPS Cloud or TIPS Server support. The scope of this entry covers all three editions.

This technology does not make use of a database. Analytical and reporting information such as program uptime and usage summaries are automatically emailed to administrators. All data accessed during a user session is instantly deleted after a user logs out of the kiosk that is using this software.

The TRM decisions in this entry only apply to technologies and versions owned, operated, managed, patched, and version-controlled by VA. This includes technologies deployed as software installations on VMs within VA-controlled cloud environments (e.g. VA Enterprise Cloud (VAEC)). Cloud services provided by the VAEC, which are listed in the VAEC Service Catalog, and those controlled and managed by an external Cloud Service Provider (i.e. SaaS) are not in the purview of the TRM. For more information on the use of cloud services and cloud-based products within VA, including VA private clouds, please see the Enterprise Cloud Solutions Office (ECSO) Portal at:
Technology/Standard Usage Requirements: Users must ensure their use of this technology/standard is consistent with VA policies and standards, including, but not limited to, VA Handbooks 6102 and 6500; VA Directives 6004, 6513, and 6517; and National Institute of Standards and Technology (NIST) standards, including Federal Information Processing Standards (FIPS). Users must ensure sensitive data is properly protected in compliance with all VA regulations. Prior to use of this technology, users should check with their supervisor, Information Security Officer (ISO), Facility Chief Information Officer (CIO), or local Office of Information and Technology (OI&T) representative to ensure that all actions are consistent with current VA policies and procedures prior to implementation.
Section 508 Information: This technology has not been assessed by the Section 508 Office. The Implementer of this technology has the responsibility to ensure the version deployed is 508-compliant. Section 508 compliance may be reviewed by the Section 508 Office and appropriate remedial action required if necessary. For additional information or assistance regarding Section 508, please contact the Section 508 Office at
Decision: View Decisions

Decision Source: TRM Mgmt Group
Decision Process: One-VA TRM v22.11
Decision Date: 11/26/2022 at 00:53:35 UTC
Aliases: TIPS Kiosk Management Software
Introduced By: TRM Request
Vendor Name: DynaTouch
- The information contained on this page is accurate as of the Decision Date (11/26/2022 at 00:53:35 UTC).