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VA Technical Reference Model v 26.1

DocuSign Signature Appliance (SA) Client

General Information

Technologies must be operated and maintained in accordance with Federal and Department security and privacy policies and guidelines. More information on the proper use of the TRM can be found on the TRM Proper Use Tab/Section.

Website:	Go to site
Description:	DocuSign Signature Appliance (SA) Client is an electronic data authentication system. This technology captures signatures electronically that may then be integrated within user management systems and applications. This technology enables organizations to embed digital signatures in various documents, forms, and transactions. DocuSign SA Client includes support for electronically signing Portable Document Format (PDF), Tagged Image File Format (TIFF), and documents produced by Microsoft Word, Excel, Outlook, and InfoPath. Per the vendor, this technology is End of Life as of 07/2023. The vendor has provided replacement options if needed. By default, this technology stores data on the user`s local drive. This software can optionally integrate with a user`s cloud storage provider to store data. This entry covers the Desktop Edition of this technology and not any mobile versions. Please note that the implementation of mobile technology application that operates on Mobile Operating System must be reviewed and authorized by the Mobile Technology and Endpoint Security Engineering Team: http://vaww.eie.va.gov/SysDesign/CS/MT/default.aspx. The TRM decisions in this entry only apply to technologies and versions owned, operated, managed, patched, and version-controlled by VA. This includes technologies deployed as software installations on VMs within VA-controlled cloud environments (e.g. VA Enterprise Cloud (VAEC)). Cloud services provided by the VAEC, which are listed in the VAEC Service Catalog, and those controlled and managed by an external Cloud Service Provider (i.e. SaaS) are not in the purview of the TRM. For more information on the use of cloud services and cloud-based products within VA, including VA private clouds, please see the Enterprise Cloud Solutions Office (ECSO) Portal at: https://dvagov.sharepoint.com/sites/OITECSO
Technology/Standard Usage Requirements:	Users must ensure their use of this technology/standard is consistent with VA policies and standards, including, but not limited to, VA Handbooks 6102 and 6500; VA Directives 6004, 6513, and 6517; and National Institute of Standards and Technology (NIST) standards, including Federal Information Processing Standards (FIPS). Users must ensure sensitive data is properly protected in compliance with all VA regulations. Prior to use of this technology, users should check with their supervisor, Information System Security Officer (ISSO), Facility Chief Information Officer (CIO), or local Office of Information and Technology (OI&T) representative to ensure that all actions are consistent with current VA policies and procedures prior to implementation.
Section 508 Information:	This technology has not been assessed by the Section 508 Office. The Implementer of this technology has the responsibility to ensure the version deployed is 508-compliant. Section 508 compliance may be reviewed by the Section 508 Office and appropriate remedial action required if necessary. For additional information or assistance regarding Section 508, please contact the Section 508 Office at Section508@va.gov.
Decision:	View Decisions

Decision Source:	TRM Mgmt Group
Decision Process:	One-VA TRM v23.11
Decision Date:	11/14/2023 at 14:03:20 UTC
Aliases:	CoSign Digital Signature
Introduced By:	TRM Request
Vendor Name:	DocuSign
Cage Code:	Z06N1

Version	Release Date	Vendor Desupport Date
4.0	02/01/2008
5.0	05/05/2010
5.4	05/16/2011
5.6	01/17/2012
6.0	09/12/2012
6.x	06/01/2013
7.1	09/30/2014
7.5	08/31/2015
8.0	03/31/2016	12/30/2017
8.3	10/31/2016
8.4	07/01/2017
8.5	03/31/2018
9.x	02/01/2019

<Past	CY2026	CY2027	CY2028	Future>
5.4	Unauthorized, Conditions Required^[a]	Unauthorized, Conditions Required^[a]	Unauthorized, Conditions Required^[a]	Unauthorized, Conditions Required^[a]	Unauthorized, Conditions Required^[a]	Unauthorized, Conditions Required^[a]	Unauthorized, Conditions Required^[a]	Unauthorized, Conditions Required^[a]	Unauthorized, Conditions Required^[a]	Unauthorized, Conditions Required^[a]	Unauthorized, Conditions Required^[a]	Unauthorized, Conditions Required^[a]
6.x	Unauthorized, Conditions Required^[a]	Unauthorized, Conditions Required^[a]	Unauthorized, Conditions Required^[a]	Unauthorized, Conditions Required^[a]	Unauthorized, Conditions Required^[a]	Unauthorized, Conditions Required^[a]	Unauthorized, Conditions Required^[a]	Unauthorized, Conditions Required^[a]	Unauthorized, Conditions Required^[a]	Unauthorized, Conditions Required^[a]	Unauthorized, Conditions Required^[a]	Unauthorized, Conditions Required^[a]
7.1	Unauthorized, Conditions Required^[a]	Unauthorized, Conditions Required^[a]	Unauthorized, Conditions Required^[a]	Unauthorized, Conditions Required^[a]	Unauthorized, Conditions Required^[a]	Unauthorized, Conditions Required^[a]	Unauthorized, Conditions Required^[a]	Unauthorized, Conditions Required^[a]	Unauthorized, Conditions Required^[a]	Unauthorized, Conditions Required^[a]	Unauthorized, Conditions Required^[a]	Unauthorized, Conditions Required^[a]
7.5	Unauthorized, Conditions Required^[a]	Unauthorized, Conditions Required^[a]	Unauthorized, Conditions Required^[a]	Unauthorized, Conditions Required^[a]	Unauthorized, Conditions Required^[a]	Unauthorized, Conditions Required^[a]	Unauthorized, Conditions Required^[a]	Unauthorized, Conditions Required^[a]	Unauthorized, Conditions Required^[a]	Unauthorized, Conditions Required^[a]	Unauthorized, Conditions Required^[a]	Unauthorized, Conditions Required^[a]
8.0	Unauthorized, Conditions Required^[a]	Unauthorized, Conditions Required^[a]	Unauthorized, Conditions Required^[a]	Unauthorized, Conditions Required^[a]	Unauthorized, Conditions Required^[a]	Unauthorized, Conditions Required^[a]	Unauthorized, Conditions Required^[a]	Unauthorized, Conditions Required^[a]	Unauthorized, Conditions Required^[a]	Unauthorized, Conditions Required^[a]	Unauthorized, Conditions Required^[a]	Unauthorized, Conditions Required^[a]
8.3	Unauthorized, Conditions Required^[a]	Unauthorized, Conditions Required^[a]	Unauthorized, Conditions Required^[a]	Unauthorized, Conditions Required^[a]	Unauthorized, Conditions Required^[a]	Unauthorized, Conditions Required^[a]	Unauthorized, Conditions Required^[a]	Unauthorized, Conditions Required^[a]	Unauthorized, Conditions Required^[a]	Unauthorized, Conditions Required^[a]	Unauthorized, Conditions Required^[a]	Unauthorized, Conditions Required^[a]
8.4	Unauthorized, Conditions Required^[a]	Unauthorized, Conditions Required^[a]	Unauthorized, Conditions Required^[a]	Unauthorized, Conditions Required^[a]	Unauthorized, Conditions Required^[a]	Unauthorized, Conditions Required^[a]	Unauthorized, Conditions Required^[a]	Unauthorized, Conditions Required^[a]	Unauthorized, Conditions Required^[a]	Unauthorized, Conditions Required^[a]	Unauthorized, Conditions Required^[a]	Unauthorized, Conditions Required^[a]
8.5	Unauthorized, Conditions Required^[a]	Unauthorized, Conditions Required^[a]	Unauthorized, Conditions Required^[a]	Unauthorized, Conditions Required^[a]	Unauthorized, Conditions Required^[a]	Unauthorized, Conditions Required^[a]	Unauthorized, Conditions Required^[a]	Unauthorized, Conditions Required^[a]	Unauthorized, Conditions Required^[a]	Unauthorized, Conditions Required^[a]	Unauthorized, Conditions Required^[a]	Unauthorized, Conditions Required^[a]
9.x	Unauthorized, Conditions Required^[a]	Unauthorized, Conditions Required^[a]	Unauthorized, Conditions Required^[a]	Unauthorized, Conditions Required^[a]	Unauthorized, Conditions Required^[a]	Unauthorized, Conditions Required^[a]	Unauthorized, Conditions Required^[a]	Unauthorized, Conditions Required^[a]	Unauthorized, Conditions Required^[a]	Unauthorized, Conditions Required^[a]	Unauthorized, Conditions Required^[a]	Unauthorized, Conditions Required^[a]
Note:	At the time of writing, version 9.5 is the most current version, released 07/05/2021.

Type	Name	Source	Description
*NOTE: Vendor provided information is subject to the accuracy of the manufacturer.

Name	Description
DocuSign SA Legacy Word Add-In	This component adds signature support for older versions of Word and Excel and allows users to sign .doc and .xls file types.
DocuSign SA Printer	This component adds signature support for any printable data application that can handle Portable Data Format (PDF) files.
DocuSign SA Signature Line Provider	This component adds digital signature functionality for Office products that use .docx and .xlsx file types.


Security Identity and Access Management	Identity Management

General Analysis

Adoption Benefits

At the time of writing, no National Institute of Standards and Technology (NIST) vulnerabilities had been reported and no VA Cyber Security Operations Center (CSOC) bulletins had been issued for the latest versions of this technology.
This technology may improve productivity for specific staff whose responsibilities include capturing and embedding signatures in various documents, forms, and transactions.
This technology is well documented.

Adoption Risks

Microsoft Internet Explorer, a dependency of this technology, is in End of Life status and must no longer be used.
Due to the rapid release schedule of this technology, the VA may be unable to update to the most recent patch and may require a deployment model requiring the use of specific versions.
System scans indicate that this technology is no longer in use within the VA network.
There is no indication based on available vendor documentation that this technology is Federal Information Processing Standard (FIPS) 140-2 compliant.
The potential exists to store Personally Identifiable Information (PII), Protected Health Information (PHI) and/or VA Sensitive data and proper security standards must be followed in these cases.
This technology has a free trial period, which carries the potential for the disruption of service delivery and inaccurate financial planning.
This technology involves the use Universal Serial Bus (USB) connections and proper security precautions must be taken when used.

Architectural Risks

This technology includes cloud-based functionality which has potential information security risks.

- The information contained on this page is accurate as of the Decision Date (11/14/2023 at 14:03:20 UTC).

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VA Technical Reference Model v 26.1

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VA Technical Reference Model v 26.1

General Information

Vendor Release Information

Current Decision Matrix (11/13/2023)

References

Technology Components

VA Categories View the VA Categorization Framework

Operating Systems Supported by the Technology

Technologies/Standards Relationships

Runtime Dependencies:

Optional Dependencies:

Comparable Technologies:

Companion Technologies/Supported Standards:

General Analysis

Adoption Benefits

Adoption Risks

Architectural Risks

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