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VA Technical Reference Model v 24.4

Genie Technology

General InformationGeneral Information help

Technologies must be operated and maintained in accordance with Federal and Department security and privacy policies and guidelines. More information on the proper use of the TRM can be found on the TRM Proper Use Tab/Section.

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Description: Genie is a fitting and counseling technology designed to assist hearing care professionals in providing hearing aid fittings and meeting the needs of each individual user. Genie is designed for high-precision first time fittings that increases initial user acceptance and reduces the need for follow-up fine tuning.

If this technology is used as standalone technology, data is stored in a Microsoft Structured Query Language (SQL) Server database. If this technology is not used as a standalone technology, data is stored in NOAH.

Note: The installation of Genie includes Genie and Genie2. Genie2 is a new fitting platform for Oticon introduced in 2016 to handle support for the Opn hearing aid. Genie supports Alta2, Nera2, Ria2, Dynamo, and Sensei SP hearing aids.

There is a similar TRM entry for a product called Genie Medical, also offered by the same vendor. Genie and Genie Medical support a different set of devices.

This entry covers the Desktop Edition of this technology and not any mobile versions. Please note that the implementation of mobile technology applications that operate on Mobile Operating Systems must be reviewed and approved by the Mobile Technology and Endpoint Security Engineering Team:
Technology/Standard Usage Requirements: Users must ensure their use of this technology/standard is consistent with VA policies and standards, including, but not limited to, VA Handbooks 6102 and 6500; VA Directives 6004, 6513, and 6517; and National Institute of Standards and Technology (NIST) standards, including Federal Information Processing Standards (FIPS). Users must ensure sensitive data is properly protected in compliance with all VA regulations. Prior to use of this technology, users should check with their supervisor, Information Security Officer (ISO), Facility Chief Information Officer (CIO), or local Office of Information and Technology (OI&T) representative to ensure that all actions are consistent with current VA policies and procedures prior to implementation.
Section 508 Information: This technology has not been assessed by the Section 508 Office. The Implementer of this technology has the responsibility to ensure the version deployed is 508-compliant. Section 508 compliance may be reviewed by the Section 508 Office and appropriate remedial action required if necessary. For additional information or assistance regarding Section 508, please contact the Section 508 Office at
Decision: View Decisions

Decision Source: TRM Mgmt Group
Decision Process: One-VA TRM v24.3
Decision Date: 03/29/2024 at 02:26:05 UTC
Aliases: Genie Fitting Software; Genie2
Introduced By: SCCM
Vendor Name: Oticon
- The information contained on this page is accurate as of the Decision Date (03/29/2024 at 02:26:05 UTC).