Attention A T users. To access the menus on this page please perform the following steps. 1. Please switch auto forms mode to off. 2. Hit enter to expand a main menu option (Health, Benefits, etc). 3. To enter and activate the submenu links, hit the down arrow. You will now be able to tab or arrow up or down through the submenu options to access/activate the submenu links.

VA Technical Reference Model v 24.4

Cerner 724Access Downtime Viewer
Cerner 724Access Downtime Viewer Technology

General InformationGeneral Information help

Technologies must be operated and maintained in accordance with Federal and Department security and privacy policies and guidelines. More information on the proper use of the TRM can be found on the TRM Proper Use Tab/Section.

Website: Go to site
Description: Cerner 724Access Downtime Viewer provides continuous access to all clinical data currently available in the Cerner Millennium production database when the Cerner Millennium system or supporting infrastructure is otherwise unavailable. This technology also allows continuous access to a more limited subset of clinical data for cases when the network is unavailable.

The data flows through the 724 architecture via a system of Oracle GoldenGate processes, which replicate Structured Query Language (SQL) statements via trail files from source servers to targets. In the 724 architecture, data is replicated from the production database server to Linux midtier servers, which utilize an Oracle Database. From there, data is replicated to pumper servers at each VA Medical Center (VAMC) and from the pumper to individual devices out in the clinical areas that will be used during downtimes. Data is written to a MySQL database on the device. Data flows from the pumper to the Personal Computer (PC) and is stored in trail files which are stored in C:\724Access\GGS\dirdat directory before being processed through by an Oracle GoldenGate process, which actually writes the SQL statements contained in those trail files to the MySQL database. The MySQL database resides in the C:\724Access\724AccessDB folder. Additionally, when utilizing MySQL enterprise encryption, the database can be encrypted using MySQL Transparent Data Encryption (TDE).

Please note that there is no dedicated webpage for this technology.
Technology/Standard Usage Requirements: Users must ensure their use of this technology/standard is consistent with VA policies and standards, including, but not limited to, VA Handbooks 6102 and 6500; VA Directives 6004, 6513, and 6517; and National Institute of Standards and Technology (NIST) standards, including Federal Information Processing Standards (FIPS). Users must ensure sensitive data is properly protected in compliance with all VA regulations. Prior to use of this technology, users should check with their supervisor, Information Security Officer (ISO), Facility Chief Information Officer (CIO), or local Office of Information and Technology (OI&T) representative to ensure that all actions are consistent with current VA policies and procedures prior to implementation.
Section 508 Information: This technology has not been assessed by the Section 508 Office. The Implementer of this technology has the responsibility to ensure the version deployed is 508-compliant. Section 508 compliance may be reviewed by the Section 508 Office and appropriate remedial action required if necessary. For additional information or assistance regarding Section 508, please contact the Section 508 Office at
Decision: View Decisions

Decision Source: TRM Mgmt Group
Decision Process: One-VA TRM v22.10
Decision Date: 10/25/2022 at 00:16:05 UTC
Aliases: 724DTV
Introduced By: TRM Request
Vendor Name: Cerner Corporation
- The information contained on this page is accurate as of the Decision Date (10/25/2022 at 00:16:05 UTC).