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VA Technical Reference Model v 24.4

eHealthVitals Technology

General InformationGeneral Information help

Technologies must be operated and maintained in accordance with Federal and Department security and privacy policies and guidelines. More information on the proper use of the TRM can be found on the TRM Proper Use Tab/Section.

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Description: eHealthVitals is a telehealth and e-healthcare remote monitoring system that tracks a patient`s physiological, behavioral, and environmental healthcare parameters. This technology monitors a patient`s blood pressure, weight, glucose level, oxygen level, food habits, sleep patterns, and activity level through medical devices given to patients in kits. eHealthVitals includes a search capability for obtaining relevant healthcare information and has the ability to collect, store, aggregate, retrieve, assess, analyze, and manage physiological data and personal health records.

This technology has the capability to report data manually via web portal or optionally via Bluetooth technology.

The simplest form of data entry takes place in the facility to which a patient reports. The agent taking the measurements would manually enter the data into the fields provided in the web application. This would move the data directly into the database with no other services being involved.

Vitals and Assessments can also be monitored and reported to a database via Bluetooth technology. The kits assigned to the patient can handle this communication with a few steps. Once the patient initiated the process of measuring, the measuring device transmits the data to a table through Bluetooth protocols. With the data on the tablet, the data is sent via Secure Hypertext Transfer Protocol (S-HTTP), which encrypts the data during transfer to the intermediate server. The intermediate server acts as the gate keeper to the on-site web application within VA`s network. The intermediate server does not store any data. The Intranet/Virtual Private Network (VPN) connection from the intermediate server and the web application server ensures one to one connection into VA`s network. Once the web application on VA`s network receives the data, the web application stores that data in the fully encrypted Microsoft Structured Query Language (SQL) Server database on the database server.

Data is stored in a Microsoft SQL Server database. All data stored within the tablet is encrypted with Advanced Encryption Standard (AES)-128 bit encryption, including patient name, web server identification (ID), mac addresses, and vitals measured.

This entry covers the Desktop Edition of this technology and not any mobile versions. Please note that the implementation of mobile technology application that operates on Mobile Operating System must be reviewed and approved by the Mobile Technology and Endpoint Security Engineering Team:
Technology/Standard Usage Requirements: Users must ensure their use of this technology/standard is consistent with VA policies and standards, including, but not limited to, VA Handbooks 6102 and 6500; VA Directives 6004, 6513, and 6517; and National Institute of Standards and Technology (NIST) standards, including Federal Information Processing Standards (FIPS). Users must ensure sensitive data is properly protected in compliance with all VA regulations. Prior to use of this technology, users should check with their supervisor, Information Security Officer (ISO), Facility Chief Information Officer (CIO), or local Office of Information and Technology (OI&T) representative to ensure that all actions are consistent with current VA policies and procedures prior to implementation.
Section 508 Information: This technology has not been assessed by the Section 508 Office. The Implementer of this technology has the responsibility to ensure the version deployed is 508-compliant. Section 508 compliance may be reviewed by the Section 508 Office and appropriate remedial action required if necessary. For additional information or assistance regarding Section 508, please contact the Section 508 Office at
Decision: View Decisions

Decision Source: TRM Mgmt Group
Decision Process: One-VA TRM v22.10
Decision Date: 10/12/2022 at 15:00:59 UTC
Introduced By: TRM Request
Vendor Name: eHealthVitals
- The information contained on this page is accurate as of the Decision Date (10/12/2022 at 15:00:59 UTC).