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VA Technical Reference Model v 21.11

CareView Clinical Safety System
CareView Clinical Safety System Technology

General InformationGeneral Information help

Technologies must be operated and maintained in accordance with Federal and Department security and privacy policies and guidelines. More information on the proper use of the TRM can be found on the TRM Proper Use Tab/Section.

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Description: The CareView Clinical Safety System is a desktop and mobile application. This video patient monitoring solution is designed to provide cost savings through the reduction of one-to-one sitters and fall prevention through its Virtual Rails technology, which alerts clinical staff when a patient`s actions indicate that a fall may be imminent. This software is intended to provide caregivers the ability to observe high fall-risk patients from one central location.

CareView includes a web-based application that can be accessed from any VA-supported web browser. This software stores patient data in a MySQL (Structured Query Language) Database on dedicated servers housed (on premises) at VA hospital`s data center. The servers run on the Debian Linux platform only. The data stored is dependent on implementation and clinical workflow, specifically around the Health Level Seven (HL7) integration. CareView software has the capability to consume unidirectional HL7 Admission, Discharge, and Transfer (ADT) information. Depending on workflow, CareView typically stores the patient`s name, hospital identification number (ID), and date of birth (DOB). The username and password-protected system is accessible only to qualified users on site. Information is encrypted in transit using HyperText Transfer Protocol Secure (HTTPS) and Secure Shell (SSH) encryption, but is not encrypted at rest.

This entry covers the Desktop Edition of this technology and not any mobile versions. Please note that the implementation of mobile technology applications that operate on Mobile Operating Systems must be reviewed and approved by the Mobile Technology and Endpoint Security Engineering Team:
Technology/Standard Usage Requirements: Users must ensure their use of this technology/standard is consistent with VA policies and standards, including, but not limited to, VA Handbooks 6102 and 6500; VA Directives 6004, 6513, and 6517; and National Institute of Standards and Technology (NIST) standards, including Federal Information Processing Standards (FIPS). Users must ensure sensitive data is properly protected in compliance with all VA regulations. Prior to use of this technology, users should check with their supervisor, Information Security Officer (ISO), Facility Chief Information Officer (CIO), or local Office of Information and Technology (OI&T) representative to ensure that all actions are consistent with current VA policies and procedures prior to implementation.
Section 508 Information: This technology has not been assessed by the Section 508 Office. The Implementer of this technology has the responsibility to ensure the version deployed is 508-compliant. Section 508 compliance may be reviewed by the Section 508 Office and appropriate remedial action required if necessary. For additional information or assistance regarding Section 508, please contact the Section 508 Office at
Decision: View Decisions

Decision Source: TRM Mgmt Group
Decision Process: One-VA TRM v19.5
Decision Date: 05/08/2019
Aliases: CareView System
Introduced By: TRM Request
Vendor Name: CareView Communications
- The information contained on this page is accurate as of the Decision Date (05/08/2019).