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VA Technical Reference Model v 24.4

EMTrack Technology

General InformationGeneral Information help

Technologies must be operated and maintained in accordance with Federal and Department security and privacy policies and guidelines. More information on the proper use of the TRM can be found on the TRM Proper Use Tab/Section.

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Description: EMTrack, formerly Intermedix EMTrack, is a patient and population tracking solution. This technology provides users with a platform for tracking patients, evacuees, and general population movement during a crisis, large scale public event, or daily patient transports. Additionally, EMTrack includes functionalities for inbound patient coordination and can notify hospitals in advance to prepare for high-risk patients as well as proactively alert staff, reserve treatment rooms, and mobilize resources.

This technology stores data in a proprietary database. The EMTrack server application runs on an application server within VA`s firewall which connects directly to a database cluster.

This technology includes support for capturing data online, offline, and via mobile devices. Users can use mobile phones to scan-in patients on-scene and track through triage, treatment, transfer, and hospital reception.

This entry covers the Desktop Edition of this technology and not any mobile versions. Please note that the implementation of mobile technology applications that operate on Mobile Operating Systems must be reviewed and approved by the Mobile Technology and Endpoint Security Engineering Team:

Note: The EMTrack server application runs on an application server (behind firewalls, load balancers, and web servers) which connects directly to a database cluster. The mobile applications (iOS, Android, Windows) connect to the application server via web services.
Technology/Standard Usage Requirements: Users must ensure their use of this technology/standard is consistent with VA policies and standards, including, but not limited to, VA Handbooks 6102 and 6500; VA Directives 6004, 6513, and 6517; and National Institute of Standards and Technology (NIST) standards, including Federal Information Processing Standards (FIPS). Users must ensure sensitive data is properly protected in compliance with all VA regulations. Prior to use of this technology, users should check with their supervisor, Information Security Officer (ISO), Facility Chief Information Officer (CIO), or local Office of Information and Technology (OI&T) representative to ensure that all actions are consistent with current VA policies and procedures prior to implementation.
Section 508 Information: This technology has not been assessed by the Section 508 Office. The Implementer of this technology has the responsibility to ensure the version deployed is 508-compliant. Section 508 compliance may be reviewed by the Section 508 Office and appropriate remedial action required if necessary. For additional information or assistance regarding Section 508, please contact the Section 508 Office at
Decision: View Decisions

Decision Source: TRM Mgmt Group
Decision Process: One-VA TRM v20.6
Decision Date: 06/09/2020 at 14:32:20 UTC
Aliases: Intermedix EMTrack
Introduced By: TRM Request
Vendor Name: Juvare
- The information contained on this page is accurate as of the Decision Date (06/09/2020 at 14:32:20 UTC).