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Office of Information & Technology (OI&T)


Who We Are

The Office of Information and Technology (OI&T) provides strategy and technical direction, guidance, and policy to ensure that IT resources are acquired and managed for the Department in a manner that implements various Federal laws and regulations (including the Clinger-Cohen Act, FISMA, OMB Circular A-130, etc).

OI&T is the steward of VA’s IT assets and resources, and is responsible for ensuring the efficient and effective operation of VA’s IT Management System to meet mission requirements of the Secretary, Under Secretaries, Assistant Secretaries, and other key officials.

The office is composed of seven major organizational elements:

The Assistant Secretary for Information and Technology (AS/IT) is the single leadership authority for IT; As the Chief Information Officer (CIO) for the Department of Veterans Affairs (VA), the incumbent is the principal advisor to the Secretary on all matters relating to the management of VA’s information and technology (IT).

The Principal Deputy Assistant Secretary for Information and Technology (PDAS/IT) facilitates IT activities in the Department to improve the effectiveness of program operations and to assist line and staff organizations in the performance of their missions.  The PDAS/IT is the senior advisor to the Assistant Secretary for all Department-wide information technology, security and privacy matters including policy/budget formulation, planning, assessment of Department business requirements, acquisition, execution and oversight; internal and external coordination; and development and analysis of department level program data.

Quality, Performance & Oversight  leads OI&T’s performance management, process improvement and oversight efforts.  The office facilitates the establishment of performance measures and metrics related to the full range of IT program responsibilities and strategic objectives and manages associated measurement efforts.  The office conducts analysis and evaluation of a variety of IT programs, processes, functions, and facilities, and provides recommendations to the AS/IT.  The office leads and manages the Department’s IT Management System transition to a single IT leadership authority; serves as adviser to the AS/IT on a wide range of complex and sensitive issues which cross organizational boundaries within the Department; and interfaces with external agencies such as OMB, GAO, OIG, and Congress.  The office also coordinates the Department’s implementation of IT requirements for the E-Government Act of 2002 and is the primary contact for issues related to OMB E-Government.  The oversight component includes IT Oversight & Compliance, which is charged with department-wide compliance in the areas of Privacy, Records Management, Information Physical Security, and Cyber Security.  To that effect, ITOC follows compliance within two primary laws: the Privacy Act of 1974 and the E-Government Act of 2002.   ITOC works collaboratively with VA Administrations to proactively identify weaknesses, improve their processes, and eliminate significant vulnerabilities

Information Security deals with matters related to information protection including privacy, cyber security, risk management, records management, Freedom of Information Act (FOIA), incident response, critical infrastructure protection and business continuity. The office develops, implements and oversees the policies, procedures, training, communication and operations related to improving how the VA and its’ partners safeguard the personally identifiable information (PII) of veterans and VA employees.  Its objective is to assure the confidentiality, integrity and availability of information and information systems.

Architecture, Strategy and Design advises and assists the AS/IT in overseeing and directing the areas of IT strategy, plans, and programs for the Department.  The office develops the Enterprise Architecture and IT Strategic Plan, which address short, and long-term IT goals, objectives and performance measures necessary to support VA business lines.  The office develops the IT Multi-Year Program which identifies major business initiatives that require IT support, as well as IT infrastructure needs over a two to four year time-frame.  The office develops IT Program Management policies and standards; and through the conduct of Program Management Reviews, Milestone Reviews, and Operational Analysis, the office monitors compliance with cost, schedule and performance goals for major IT initiatives.  The office is charged with linking VA business lines to identify evolving business needs that require IT support, identifying service level standards for ongoing support, and resolving issues regarding IT support to VA businesses

IT Resource Management directs the financial management, human capital management, IT asset management and procurement activities of OI&T.  As such, it has the primary responsibility of linking the budgeting process with IT programs. 

Product Development Serves as the chief advisor to the AS/IT for all enterprise application development activities.  Development consists of planning, developing (or acquiring), and testing applications that meet business requirements.  It provides day-to-day direction over all solutions developed by OI&T for VA business units. 

Service Delivery and Engineering directs all operational and and maintenance activities associated with VA's IT environment on behalf of the AS/IT.  This includes the following activities:  overseeing and managing the VA regional data centers, the IT network, and telecommunications; conducting production monitoring for all information systems, production services, managing the delivery of operations services to all VA geographic locations, and conducting all Private Branch Exchange management and maintenance.   


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